In this episode of The Power Producers Podcast, David Carothers interviews Patrick McBride, Agency Owner at The McBride Agency. Patrick discusses how he leverages his diverse experiences, from post-military life to mastering tech in insurance to create impactful client relationships and streamline processes in his agency.

Episode Highlights:

Patrick mentions that he had a successful and fulfilling career in the bicycle industry before transitioning to the insurance industry. (3:22)

Patrick shares that being a local agency offers the advantage of appealing to customers who prefer face-to-face interactions and those who prioritize convenience and remote communication. (11:03)

Patrick discusses the importance of collaboration and partnerships in maximizing potential and achieving success by leveraging individual strengths and skills. (21:08)

Patrick explains that to communicate and solve problems in our professional lives effectively, it’s important to trust the people around us and rely on their insights and expertise. (30:58)

Patrick mentions that consistently delivering on promises and maintaining trust with clients is crucial for the success and longevity of an agency, as any failure to fulfill commitments can lead to a loss of integrity and potential client defection. (37:50)

Patrick explains that the key to success as an agency owner or agent lies in being self-aware, understanding the fallacies in our own words and actions, and recognizing that technology and automation alone will not solve our problems or improve our leadership. (43:38)

Patrick believes that the number of agencies does not determine their ranking or quality, and the spread between the top five and number six is a crucial factor in assessing their performance and determining the threshold of excellence. (48:53)

Tweetable Quotes:

“You’ve got to start on page one, you can't jump in to chapter 2 or chapter 10 and expect that you understand what's going on. Start with the smallest thing possible, whatever that is, if it's a new lead automation, or if it's your onboarding automation, figure out the one thing that can happen, it doesn't have to be perfect to start with, find the things that need to happen every single time.” - Patrick McBride

“Every client that says yes to our agency, doesn't matter the policy doesn't matter the type. If they say yes to our agency for us to represent them in any way, shape, or form, there's a certain level of trust, and they've got that trust right there, we now have to deliver and continue with a consistent level of validation of our effort to that client.” - Patrick McBride

Resources Mentioned:

Patrick McBride LinkedIn

The McBride Agency

David Carothers

Kyle Houck

Florida Risk Partners

The Extra 2 Minutes