Product People 2017 #2: Service Design Consultant Terhi Hänninen

11.15.2016 - By Product Coalition Product Management Podcast

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Join Jay Stansell in an interview with  Service Design Consultant Terhi Hänninen, from Helsinki, Finland.

We discuss how Terhi discovered design thinking, what design thinking is, how Terhi launched a disruptive change for a Real Estate client, the mindset and ways working needed to support design thinking, as well adopting design thinking into the product workflow.

Resources recommended by Terhi:
THIS IS SERVICE DESIGN THINKING: Marc Stickdorn, Jakob Schneider



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