The NHS has renewed its focus on improvement, with integrated care systems charged with becoming ‘self-improving systems’ across England. While a necessary challenge, no other country in the world has undertaken improvement at this scale. In this episode, Matthew Taylor sits down with Prof Sir Chris Ham to unpack the system model of improvement – what it means, where it is working well and how it can shift the dial. It draws out key lessons from Sir Chris’ report, commissioned by the NHS Confederation, Health Foundation and Q community, on how to improve health and care at scale.

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