The most valuable asset anyone has is time, but you also need the energy to use that time. Today’s guest learned this after feeling burnt out after years of working at a chocolate production business in Belgium. Natalya Berdikyan is an energy coach, teaching people how to properly take advantage of their energy and put it to their best use. She is also the founder of Life By Design Academy. Listen as she joins host Dan Ryan to share her thoughts on #hospitality today!

Takeaways: 

• Everyone likes the feeling of home away from home, and that is a key part of providing a great hospitality experience.
• Energy attracts both the positive and negative feelings of the place and people around you. 
• You need to be aware of yourself, where you are and the other people you are with. These all play a big role in the energy you are feeling. 
• Taking a step back and taking a deep breath can help clear your mind if you are feeling out of sorts. 
• Don’t take anything personally, don’t judge yourself and don’t judge others. These are tips that will help you keep your energy in a positive direction. 
• To get ourselves out of a low energy situation we need to understand why we are in that kind of situation in the first place. 

Quote of the Show:

3:18 “We are all being served one way or another from which gives me, gets me to that definition. Feeling comfortable being supported, being heard and being understood, whether it is at the hotel or the restaurant at the hospital, at the airport, at the airplane, it's making people feel comfortable.

And then we have a beautiful phrase, feeling home away from home. That's great. What if you're on the way and you are feeling in the space of comfort and of being like you not being stressed and frustrated that you're on the way somewhere. I would also find as the hospitality part.”

Links:

• Twitter: @NatBerdikyan
• LinkedIn: linkedin.com/in/natalyaberdikyan
• Website: lifebydesign-academy.com

Shout Outs:

13:36 Pick You Ups

19:54 Bruce Schneider

19:56 Energy Leadership Methodology 

Ways to Tune In: 

• Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPX
• Apple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386
• Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1s
• Amazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419
• Podbean: https://www.defininghospitality.live/
• Youtube : https://youtu.be/28i2ualQLdo