PwC: Coaching change in times of crisis
11.25.2020 - By HBS Managing the Future of Work
Covid-19 has accelerated many organizational trends, from remote work and digitalization to automation and a growing recognition of inequalities. Consulting firms are key actors in responding to this dynamic. What can we learn from them on the new normal and the future of work? Michael Fenlon, PwC’s Chief People Officer shares insights on managing remote work, addressing disparities, maintaining wellness (including mental health), developing workforce skills, and the importance of purpose and trust.