Paul Jaglowski's Feedtrail takes patient experience surveys to the next level, collecting information during encounters. Legacy players like Press Ganey, Qualtrics and NRC are getting nervous.

As of March 2025 HealthBiz is part of CareTalk. Healthcare. Unfiltered and can be found at the following links:

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Host David E. Williams is president of healthcare strategy consulting firm Health Business Group.

Episodes through March 2025 were produced by Dafna Williams.