By Zendesk
Exploring every type of relationship except romance—that’s on you.
We're back with a new series about eight game-changing companies who saw something missing in the customer experience from a wide range of industries including fintech, healthcare, media, and retail. We’ll explore all of that and more on Repeat Customer. Repeat...
One of these days, I'm going to get help with my procrastination problem ;-). If you're the type of person to always put things off until the last minute, you're not alone. And if the people in your life...
Joseph Badame was prepared to protect his friends and family against anything: civil unrest; nuclear attack; hurricanes; you name it. And while he tried his best to anticipate every scenario, he could never have imagined how his extreme preparedness...
Long before Google's AlphaGo best Lee SeDol at Go, and IBM's Deep Blue bested Gary Kasparov at chess, there was Chinook: a humble software program that set out to compete with the world's greatest checkers player. Professor Jonathan Schaeffer wrote...
Dr. Tasha Eurich wants you to get serious about self-awareness. Not by journalling or meditating or taking a deep dive into your own psyche. Instead, she wants you to explore the recurring patterns in your life and the values that...
Writer and humorist Patricia Marx noticed something peculiar. She spotted an increasing number of pets in estabishments where animals were normally not allowed. What was going on? How did these people get their furry friends into high-end restaurants or art...
Gus is not your average teenager. He has a hard time relating to people. Small talk is a big challenge, and connecting on a personal level doesn't come naturally. This is where Apple's personal digital assistant, Siri, comes in....
Harry Leslie Smith has seen it all. World War, huge technological change, and massive social upheaval. He's had a family, a successful career in business, and busy post-retirement life advocating for social justice. Now, at age of 94, you'd...
The San Francisco Gay Men's Chorus had its first performance at a candlelight vigil on the night of Harvey Milk's assassination in 1978. Harvey Milk was the first openly gay candidate elected to major office in the U.S In 1977, Supervisor...
The Tough Mudder is an extreme race. A 10 mile course with 20 obstacles, 40 tons of ice, and 500 000 gallons of mud. It's a massively difficult challenge. Now imagine that you have to do the entire course in...
In the TV series 13 Reasons Why, a girl named Hannah sends a series of recorded messages to all the people she felt were complicit in her suicide. The series was controversial, with many parents and educators concerned that...
Sasha Chapin feels he doesn't have enough good male friends. And the standard approaches to male bonding make him a bit uncomfortable. So, he decides to employ the latest advances in relationship research to see if he can engineer a...
Our phones, tablets, and laptops are wonders of connectivity, information, and endless entertainment. But there’s a downside to these modern miracles. They can pull us away from real human interaction. Today on the podcast, Martin Talks introduces us to Digital...
On this episode of Relate, a wide-ranging conversation on writer/author/presenter Jon Ronson's relationships with people on the fringe of society: extremists, conspiracy theorists, psychopaths, new age soldiers, pornographers, and internet trolls. He argues that dismissing those people who are outside...
Ray Perman has been diagnosed with a rare form of terminal cancer. Having legally obtained the medication required, Ray is now deciding if he’ll end his own life, or let his cancer overcome him. It's an extremely difficult position to...
It started as something to do in 2012. Jeff Reitz decided to visit Disneyland every day. As of July 2017, Reitz, 44, of Huntington Beach, has passed through the Disneyland's gates every day since for 2,000 days in a row. We...
How do you connect with people whose cultures and backgrounds are different from yours? How do you find common ground? Well, in this story about an unlikely friendship between a Turkish-American and an Armenian-American, it all starts with...
Professional adversaries. How do they manage their relationships? On the podcast this week, we look at a relationships founded in battle. If you’re a politician, or a lawyer for example, how do you deal with the people you’ve fought...
This episode begins with a child's bedtime story. But the story doesn't come from a parent. It comes from a voice at the end of a phone line, from someone the child will likely never meet. Dealing with customers and...
As much as we’d like to believe we can handle anything on our own, the truth is, as the song goes, we all need somebody to lean on. Today, the Relate podcast is all about community. How it’s crucial to...
Imagine that you live somewhere where you can’t be yourself. Some place where you’re not allowed to do what you love because of who you are, or where you come from, or what you look like. Maybe you’ve experienced that....
Parenthood. It’s the mother (or father) of all relationships. On this episode of the Relate podcast, we’re exploring parenthood from a few different angles. You’ll hear about a tough-as-nails biker club in New York City that helps support moms and...
There’s something about traveling - about being out of your element - that makes you more open to connection with people. On this episode of the Relate podcast, we’re looking at relationships forged in those exciting, life-affirming, and sometimes terrifying...
Failure is a part of being human. But the surprising thing is that failure is also necessary for success. It seems counter-intuitive, but as you’ll hear on this episode of the Relate podcast, you can’t have one without the other....
We've all had to start over. Whether that's moving to a new city, leaving a job, or recovering from an illness, it’s tough to start from scratch. But embracing the unknown can lead to new perspectives. On this episode of...
Some people can't stand conflict. Others seem to court it. Either way, it's an unavoidable part of life. So, how do you manage it? How do you resolve it? And what can you learn from it. ...
They say that to understand someone else’s point of view, you should walk a mile in their shoes (because, then, you’re a mile away, and you’ve got their shoes!). On this episode of Relate, we do more than walk...
We've all been there. Maybe you were stuck somewhere without a ride. Maybe your computer was on the fritz. Maybe you lost your wallet on vacation. That's when some stranger came along and saved the day. We've got...
So much of who you are comes from your relationships—with friends, co-workers, and your community. Relate by Zendesk is about how we connect, how we work together, and how we understand one another. In each episode you’ll hear stories about...
