Today, we're talking about Rogers, one of Canada's largest companies and a giant in the telecom space. Specifically, we'll be diving into how a coding error brought down half the internet in Canada - payment gateways and all - for an entire day.

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This show is a part of the Podglomerate network, a company that produces, distributes, and monetizes podcasts. We encourage you to visit the website and sign up for our newsletter for more information about our shows, launches, and events. For more information on how The Podglomerate treats data, please see our Privacy Policy. 
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Rogers' Big Blackout

Essential listening for entrepreneurs, product managers, and anyone working in tech today. We break down the concepts you need to know, from Product Management to Growth, Sales to Funding, we'll bring you stories that will inspire and insights that will change the way you think about product and business. Rocketship.fm, produced in partnership with Product Collective, inspires hundreds of thousands of entrepreneurs, developers, marketers, product people, and designers each month. Join us as we dive into everything from product management to growth, culture to sales, and everything in between. Rocketship.fm has been featured in Forbes, Huffington Post, Inc, Entrepreneur, and many more business publications as a top business podcast year after year.

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You will be treated to the fascinating beginnings of Pendo, a product experience platform company now valued at over two and a half billion dollars. We'll highlight Pendo's growth from an initial sponsor to a prominent supporter of product conferences. Todd Olson, Pendo's CEO, joins to recount his journey prior to Pendo at Rally Software and the subsequent challenges that inspired the creation of Pendo. Todd delves into the significance of the close-knit founding team and their collective decision to secure funding to capitalize on the perceived urgency of the business opportunity.
We'll also reflect on Pendo's pivot from an attempted viral strategy to a focus on larger companies and the inclusion of sales, a move that significantly streamlined the company's growth trajectory. Speaker C also addresses Pendo's cultural constants despite a decade of transformation; the company's core values—such as work-life balance and a bias to act—remain as pivotal to Pendo's identity as they were at its inception. Looking ahead, we discuss Pendo's application of AI technology, assisting traditional businesses in becoming more product centric, and international expansion. Todd Olson closes the episode with a piece of seasoned advice for other entrepreneurs: Success comes from thoroughly solving a profound problem. 
This podcast is brought to you by:
Go to http://porkbun.com/RocketshipFM24 to get $1 off your next desired domain name at Porkbun!
Miro: Go to Miro.com/podcast and get your first three Miro boards free forever.
Hubspot: Listen to The Science of Scaling wherever you get your podcasts.
Leadpages: The Easiest Way to Grow Your Sales. Check out their landing page templates today. 
Rocketship is brought to you by The Podglomerate.
This show is a part of the Podglomerate network, a company that produces, distributes, and monetizes podcasts. We encourage you to visit the website and sign up for our newsletter for more information about our shows, launches, and events. For more information on how The Podglomerate treats data, please see our Privacy Policy. 
Since you're listening to Rocketship, we'd like to suggest you also try other Podglomerate shows surrounding entrepreneurship, business, and careers like Creative Elements and Freelance to Founder.
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Building Pendo: The Early Struggles & Eventual Strategy for Success

In this episode of Rocketship.fm, hosts Michael Sacca and Mike Belsito take listeners through an in-depth examination of the pivotal business concept known as product market fit. They begin by acknowledging that, despite frequently using the term, they haven't fully dissected its meaning in previous episodes. They outline the importance of product market fit, describing it as a critical transition point that can propel a startup from uncertainty to being a market leader or at least demonstrating market alignment. They emphasize how this fit can indicate a growing customer base and stronger ties between the product and its users, and discuss the continuous process of iterating a product based on customer feedback and evolving market demands.
Throughout the episode, we'll dissect the idea of product market fit, explaining it as a kind of complex puzzle where each piece represents an aspect of the product's journey towards market acceptance. They identify the key components of achieving product market fit: a quality product that aligns with market demands, its relevance and affordability to the target audience's needs, and a good market actively seeking the product's solutions. The hosts highlight the importance of customer feedback, describing how it should be actively sought, received, and used - not to immediately fulfill every customer's request, but to genuinely listen, interpret needs, and then create a comprehensive solution. They underscore that achieving product market fit is not a one-time event but a continuous process that involves constant adaption and refinement.
Finally, we'll share insights on common metrics used to measure product market fit, such as customer retention rates and net promoter scores, while pointing out the necessity of customizing these metrics to fit the unique context of a product and its market. They also touch upon challenges faced in the quest for product market fit, using stories and clips from notable figures like Peter Reinart from Segment and the late Clayton Christensen. These anecdotes highlight the real-world struggles and breakthroughs companies encounter as they shift from pushing their product to a market that's not responding, to being in demand by the market itself—underscoring the episode’s key takeaway of what finding product market fit truly entails.

This podcast is brought to you by:
Go to http://porkbun.com/RocketshipFM24 to get $1 off your next desired domain name at Porkbun!
Miro: Go to Miro.com/podcast and get your first three Miro boards free forever.
Hubspot: Listen to The Science of Scaling wherever you get your podcasts.
Gigantic: Learn more about Gigantic's Product Leadership course, Generative AI, Product Management course, Executive Leadership course & Web3 for Marketing course, AI Product Management Course, and Customer Research and Discovery Course at Gigantic.is
Leadpages: The Easiest Way to Grow Your Sales. Check out their landing page templates today. 
Rocketship is brought to you by The Podglomerate.
This show is a part of the Podglomerate network, a company that produces, distributes, and monetizes podcasts. We encourage you to visit the website and sign up for our newsletter for more information about our shows, launches, and events. For more information on how The Podglomerate treats data, please see our Privacy Policy. 
Since you're listening to Rocketship, we'd like to suggest you also try other Podglomerate shows surrounding entrepreneurship, business, and careers like Creative Elements and Freelance to Founder.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Product Market Fit: A Deep Dive

Are you keeping up with the TikTok saga? The tides are shifting yet again, and this time the app faces a significant crossroad in the United States. Join us on the latest episode of Rocketship.fm as we delve into the complexities surrounding TikTok's potential ban and what it could mean for the tech industry and beyond.
This podcast is brought to you by:
Go to http://porkbun.com/RocketshipFM24 to get $1 off your next desired domain name at Porkbun!
Miro: Go to Miro.com/podcast and get your first three Miro boards free forever.
Hubspot: Listen to The Science of Scaling wherever you get your podcasts.
Gigantic: Learn more about Gigantic's Product Leadership course, Generative AI, Product Management course, Executive Leadership course & Web3 for Marketing course, AI Product Management Course, and Customer Research and Discovery Course at Gigantic.is
Leadpages: The Easiest Way to Grow Your Sales. Check out their landing page templates today. 
Rocketship is brought to you by The Podglomerate.
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Previous Guests include Seth Goden, Christian Idioti, Ash Maurya, Dan Shapiro of Glowforge, Lolita Taub, Amy Hood of Hoodzpah, Amanda Goetz, Helen Tran, Ben Parr, Mac Conwell, Charli Marie Prangley of ConvertKit, Kandis O'Brian, Laura Roeder, Brenna Loury of Doist, Lopa van der Mersch of Rasa, Ken Norton, Randy Silver, Sanjiv Kalevar of OpenView Venture Partners, Dan Olsen, Jay Clouse, Melissa Perri, Dheerja Kaur of Robinhood, Rahul Vohra of Superhuman, Rich Mironov, Ben Foster, ChatGPT, Ron Weiner of Earth Class Mail.
***
This show is a part of the Podglomerate network, a company that produces, distributes, and monetizes podcasts. We encourage you to visit the website and sign up for our newsletter for more information about our shows, launches, and events. For more information on how The Podglomerate treats data, please see our Privacy Policy. 
Since you're listening to Rocketship, we'd like to suggest you also try other Podglomerate shows surrounding entrepreneurship, business, and careers like Creative Elements and Freelance to Founder.
Learn more about your ad choices. Visit megaphone.fm/adchoices

TikTok on the Chopping Block: The TikTok Controversy in the United States

In this episode, Michael Sacca and Michael Belsito drop some major news before diving into the latest developments in the AI space. They discuss the tempered expectations surrounding generative AI and its impact on tech giants and consumers alike. Amidst the AI hype, companies are cautious about investing in new AI services due to high costs and questionable productivity gains.
Later, they explore the product-market fit journey of Sprig, a product research platform, with CEO Ryan Glasglow. Glasglow shares his insights into identifying and validating critical problems faced by users, emphasizing the importance of understanding customer willingness to pay and the value proposition within existing software budgets. The episode also delves into Sprig's differentiation in a crowded market and their early customer acquisition strategy. Tune in for a deep dive into AI realities and product validation strategies in the tech world.
This podcast is brought to you by:
Go to http://porkbun.com/RocketshipFM24 to get $1 off your next desired domain name at Porkbun!
Miro: Go to Miro.com/podcast and get your first three Miro boards free forever.
Hubspot: Listen to The Science of Scaling wherever you get your podcasts.
Gigantic: Learn more about Gigantic's Product Leadership course, Generative AI, Product Management course, Executive Leadership course & Web3 for Marketing course, AI Product Management Course, and Customer Research and Discovery Course at Gigantic.is
Leadpages: The Easiest Way to Grow Your Sales. Check out their landing page templates today. 
Rocketship is brought to you by The Podglomerate.
***
Previous Guests include Seth Goden, Christian Idioti, Ash Maurya, Dan Shapiro of Glowforge, Lolita Taub, Amy Hood of Hoodzpah, Amanda Goetz, Helen Tran, Ben Parr, Mac Conwell, Charli Marie Prangley of ConvertKit, Kandis O'Brian, Laura Roeder, Brenna Loury of Doist, Lopa van der Mersch of Rasa, Ken Norton, Randy Silver, Sanjiv Kalevar of OpenView Venture Partners, Dan Olsen, Jay Clouse, Melissa Perri, Dheerja Kaur of Robinhood, Rahul Vohra of Superhuman, Rich Mironov, Ben Foster, ChatGPT, Ron Weiner of Earth Class Mail.
***
This show is a part of the Podglomerate network, a company that produces, distributes, and monetizes podcasts. We encourage you to visit the website and sign up for our newsletter for more information about our shows, launches, and events. For more information on how The Podglomerate treats data, please see our Privacy Policy. 
Since you're listening to Rocketship, we'd like to suggest you also try other Podglomerate shows surrounding entrepreneurship, business, and careers like Creative Elements and Freelance to Founder.
Learn more about your ad choices. Visit megaphone.fm/adchoices

The Sprig Journey to Product Market Fit plus Tech Industry Insights

In this episode, join us as we revisit the predictions made last year and assess their impact on the tech landscape. The forecast of an impending recession, particularly hitting the tech sector first, has proven true, with notable companies facing multiple rounds of layoffs. The unsettling trend of stocks rising amidst job cuts continues to raise eyebrows, painting a complex economic picture.
On a brighter note, the prediction that AI is here to stay is reaffirmed. Far from being a passing fad, AI remains the talk of the town, creating new job opportunities and enhancing existing roles. As the technological revolution continues, AI proves to be an invaluable asset to our professional lives.
Social media dynamics are shifting, with a projection that more individuals will bid farewell to Twitter, making way for Facebook to take center stage. Explore the evolving landscape of online platforms and the factors influencing user preferences.
In the realm of cryptocurrency, the anticipated rebound remains elusive. Instead, the market continues its unpredictable trajectory of ups and downs. Delve into the factors contributing to the crypto rollercoaster and the implications for investors and enthusiasts alike.
Join us for a deep dive into the ever-changing currents of the tech industry, where economic forecasts meet the undeniable influence of emerging technologies. As we unravel the complexities of last year's predictions, gain insights into what lies ahead for the world of tech, finance, and artificial intelligence. 

Rogers' Big Blackout

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