Sign up to save your podcasts
Or
Share S1E10 - Redefining Care at Home | HealthTech2Care Podcast with Bert Fernandez
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
S1E10 - Redefining Care at Home | HealthTech2Care Podcast with Bert Fernandez
HealthTech2Care Podcast featuring Jon Branche, Vice President of Growth at myLaurel
Jon Branche (Guest):
🌐 myLaurel: https://www.mylaurelhealth.com
🔗 LinkedIn: https://www.linkedin.com/in/jon-branche
Bert Fernandez (Host):
🌐 HealthTech2Care: https://www.healthtech2care.com
🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez
📺 YouTube: https://www.youtube.com/@HealthTech2Care
🎙️ In this episode, Jon Branche reveals how myLaurel transforms hospital discharges into confident home recoveries. Learn how they:
- Identify patients ready for home inside the hospital—often the same day
- Respond within 24 hours with field clinicians paired to a virtual nurse and physician
- Spend two hours in the home reconciling medications, coaching patients and caregivers, and clarifying each step of the discharge plan
- Far more than a handoff, myLaurel acts as the "connective tissue" between acute care and long-term support—reducing readmissions, increasing patient satisfaction, and restoring peace of mind for families and care teams alike.
⏱️ Timestamps:
00:00 Intro
00:39 What led you to acute care at home, and what problem was MyLaurel built to solve?
02:26 What makes the acute care at home model different from traditional hospital-at-home programs?
05:35 What does it take to safely move the right patients out of the hospital and into the home?
09:16 Do you also support patients discharged to facilities or mainly those going home?
11:19 What does acute care at home look like day-to-day for complex patients?
16:07 How do you decide where to start with a new health system or program?
19:05 What data do you use — just from EHRs or also from payers and actuaries?
21:14 What are some of the biggest barriers to adopting acute care at home models?
23:33 Do you act as an extension of care coordination teams inside hospitals?
25:28 For health systems that want to explore this model, how can they get in touch?
🔑 Highlights:
- "We want to be that barking dog—that ADT sign that sits in your front lawn—that curbs some of those bad actors from coming in."
- A fake caregiver was flagged and banned after Accushield identified them during sign-in
- Real-time tour alerts help managers greet walk-ins before the opportunity is lost
- Facilities often think they have 20 vendors—Accushield data shows it's 50+
- Verify credentials for third-party caregivers before they step foot inside
- Why budget and behavioral friction—not tech—are the real barriers to adoption
- What "soft ROI" looks like in the context of visitor transparency
- Why the first impression at the front desk shapes resident trust and family confidence
👉 Ready to close the transition gap? Visit https://www.mylaurelhealth.com
🔗 Subscribe to our YouTube channel for more conversations on U.S. healthcare & life sciences innovation: https://www.youtube.com/@HealthTech2Care
#AcuteCareAtHome #HospitalToHome #CareTransitions #ReadmissionPrevention #DigitalHealth #PatientCenteredCare #myLaurel #HealthTech2Care
View all episodes
By Bert FernandezHealthTech2Care Podcast featuring Jon Branche, Vice President of Growth at myLaurel
Jon Branche (Guest):
🌐 myLaurel: https://www.mylaurelhealth.com
🔗 LinkedIn: https://www.linkedin.com/in/jon-branche
Bert Fernandez (Host):
🌐 HealthTech2Care: https://www.healthtech2care.com
🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez
📺 YouTube: https://www.youtube.com/@HealthTech2Care
🎙️ In this episode, Jon Branche reveals how myLaurel transforms hospital discharges into confident home recoveries. Learn how they:
- Identify patients ready for home inside the hospital—often the same day
- Respond within 24 hours with field clinicians paired to a virtual nurse and physician
- Spend two hours in the home reconciling medications, coaching patients and caregivers, and clarifying each step of the discharge plan
- Far more than a handoff, myLaurel acts as the "connective tissue" between acute care and long-term support—reducing readmissions, increasing patient satisfaction, and restoring peace of mind for families and care teams alike.
⏱️ Timestamps:
00:00 Intro
00:39 What led you to acute care at home, and what problem was MyLaurel built to solve?
02:26 What makes the acute care at home model different from traditional hospital-at-home programs?
05:35 What does it take to safely move the right patients out of the hospital and into the home?
09:16 Do you also support patients discharged to facilities or mainly those going home?
11:19 What does acute care at home look like day-to-day for complex patients?
16:07 How do you decide where to start with a new health system or program?
19:05 What data do you use — just from EHRs or also from payers and actuaries?
21:14 What are some of the biggest barriers to adopting acute care at home models?
23:33 Do you act as an extension of care coordination teams inside hospitals?
25:28 For health systems that want to explore this model, how can they get in touch?
🔑 Highlights:
- "We want to be that barking dog—that ADT sign that sits in your front lawn—that curbs some of those bad actors from coming in."
- A fake caregiver was flagged and banned after Accushield identified them during sign-in
- Real-time tour alerts help managers greet walk-ins before the opportunity is lost
- Facilities often think they have 20 vendors—Accushield data shows it's 50+
- Verify credentials for third-party caregivers before they step foot inside
- Why budget and behavioral friction—not tech—are the real barriers to adoption
- What "soft ROI" looks like in the context of visitor transparency
- Why the first impression at the front desk shapes resident trust and family confidence
👉 Ready to close the transition gap? Visit https://www.mylaurelhealth.com
🔗 Subscribe to our YouTube channel for more conversations on U.S. healthcare & life sciences innovation: https://www.youtube.com/@HealthTech2Care
#AcuteCareAtHome #HospitalToHome #CareTransitions #ReadmissionPrevention #DigitalHealth #PatientCenteredCare #myLaurel #HealthTech2Care