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S1E34 - In-Home Preventive Care for Health Plans | HealthTech2Care Podcast With Bert Fernandez
HealthTech2Care Podcast featuring Richard 'Rick' Pridham, President & CEO of Retina Labs
Richard 'Rick' Pridham (Guest):
🌐 Website: https://www.retina-labs.com
🔗 LinkedIn: https://www.linkedin.com/in/richardpridham
📺 YouTube: http://www.youtube.com/@RetinaLabs
Bert Fernandez (Host):
🌐 Website: https://www.healthtech2care.com
🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez
📺 YouTube: https://www.youtube.com/@HealthTech2Care
🎙️ In this episode, Richard Pridham shares what drove him to found Retina Labs over a decade ago: tackling the number-one cause of preventable blindness—diabetic retinopathy. He breaks down the challenges of driving screening adherence, the gap between primary care access and preventive outcomes, and how Retina Labs meets members where they are with a field-based, tech-enabled model. You'll hear how Retina Labs built iVision (for tele-ophthalmology) and ComplyHub (for real-time member engagement and plan reporting), and how they deliver diabetic eye exams, A1C testing, and kidney health checks—often in a single visit at the member's home, workplace, or community event.
⏱️ Timestamps:
00:00 Retina Labs origin story and need Richard saw in diabetes care
02:48 How health plans use the model to identify members and drive outcomes
06:18 Sending teams into homes and workplaces for screenings
10:28 Why ComplyHub and iVision were built in-house
15:23 Current markets and decision to use W2 employees
18:30 Challenges when entering new markets and overcoming them
23:14 Why more health plans don't tackle care gaps
26:58 What's next for Retina Labs and how to connect
🔑 Highlights:
- Why diabetic eye disease is the #1 cause of preventable blindness
- How Retina Labs closes multiple care gaps in one visit, in-home or on-site
- Building two in-house platforms: ComplyHub (member ops) and iVision ( tele-ophthalmology clinical workflows)
- Why most care management software can't support real-time health plan needs
- 500%+ growth and 100+ community events annually
- Closing care gaps without disrupting the primary care relationship
👉 Learn more about Retina Labs: https://www.retina-labs.com
🔔 Subscribe to our YouTube channel for more in‐depth conversations with healthcare innovators: https://www.healthtech2care.com
#DiabeticEyeCare #PreventiveHealth #Teleophthalmology #InHomeCare #HealthcareInnovation #RetinaLabs #HealthTech2Care
View all episodes
By Bert FernandezHealthTech2Care Podcast featuring Richard 'Rick' Pridham, President & CEO of Retina Labs
Richard 'Rick' Pridham (Guest):
🌐 Website: https://www.retina-labs.com
🔗 LinkedIn: https://www.linkedin.com/in/richardpridham
📺 YouTube: http://www.youtube.com/@RetinaLabs
Bert Fernandez (Host):
🌐 Website: https://www.healthtech2care.com
🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez
📺 YouTube: https://www.youtube.com/@HealthTech2Care
🎙️ In this episode, Richard Pridham shares what drove him to found Retina Labs over a decade ago: tackling the number-one cause of preventable blindness—diabetic retinopathy. He breaks down the challenges of driving screening adherence, the gap between primary care access and preventive outcomes, and how Retina Labs meets members where they are with a field-based, tech-enabled model. You'll hear how Retina Labs built iVision (for tele-ophthalmology) and ComplyHub (for real-time member engagement and plan reporting), and how they deliver diabetic eye exams, A1C testing, and kidney health checks—often in a single visit at the member's home, workplace, or community event.
⏱️ Timestamps:
00:00 Retina Labs origin story and need Richard saw in diabetes care
02:48 How health plans use the model to identify members and drive outcomes
06:18 Sending teams into homes and workplaces for screenings
10:28 Why ComplyHub and iVision were built in-house
15:23 Current markets and decision to use W2 employees
18:30 Challenges when entering new markets and overcoming them
23:14 Why more health plans don't tackle care gaps
26:58 What's next for Retina Labs and how to connect
🔑 Highlights:
- Why diabetic eye disease is the #1 cause of preventable blindness
- How Retina Labs closes multiple care gaps in one visit, in-home or on-site
- Building two in-house platforms: ComplyHub (member ops) and iVision ( tele-ophthalmology clinical workflows)
- Why most care management software can't support real-time health plan needs
- 500%+ growth and 100+ community events annually
- Closing care gaps without disrupting the primary care relationship
👉 Learn more about Retina Labs: https://www.retina-labs.com
🔔 Subscribe to our YouTube channel for more in‐depth conversations with healthcare innovators: https://www.healthtech2care.com
#DiabeticEyeCare #PreventiveHealth #Teleophthalmology #InHomeCare #HealthcareInnovation #RetinaLabs #HealthTech2Care