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What does it take to run successful hospitality venues in today's challenging economic landscape? Luke Tilse, the visionary behind Happy Wombat, Young Street Hotel, and Apple Truck Cider, pulls back the curtain on his decade-plus journey through Newcastle's hospitality scene with raw honesty and philosophical depth.

When Luke established the Happy Wombat over ten years ago, he deliberately chose what he calls "a daggy name" because his vision transcended trends – he wanted to create an institution where people felt at home whether on date night or catching up with mates after work. This thoughtful approach to business permeates everything he touches, from venue design to staff culture.

The conversation takes a profound turn as Luke shares how his first son Charlie's Down syndrome diagnosis transformed not just his personal life but his entire approach to business. "He's been the best thing that's ever happened to us," Luke reveals, explaining how this unexpected journey deepened his empathy, connected him with a supportive community, and clarified his priorities. Now, much of his entrepreneurial drive stems from wanting to ensure Charlie's future care and support.

Against the backdrop of what Luke describes as an "hourglass economy" squeezing middle-market venues, he offers hard-earned wisdom about survival: maintain unwavering quality, watch costs like a hawk, understand that your real product is the space you create rather than just the food and drinks, and above all, value human connections over profit margins.

Whether you're in hospitality, running another business, or simply interested in how someone balances professional success with deep personal purpose, Luke's candid reflections will leave you pondering what truly matters in work and life. Don't miss this one!

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