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In this episode, Kristen shares how her first job at an ice cream shop became the foundation for the way she leads today. Earning just $5.25 an hour, she learned lessons far more valuable than her paycheck about accountability, empowering others, building trust, and the importance of consistency. Alongside the leadership insights are moments of nostalgia, a few ice cream secrets (like why vanilla is the ultimate test flavor), and stories that prove wisdom often shows up in unexpected places. Kristen shows how the simplest jobs can teach us the most lasting truths about work, people, and leading with integrity. 

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