Whether you agree or disagree, your front office team can make or break your dental practice if you neglect the very important role they play in your business. So in today's episode, I've brought in Laura Hatch to help you (and me) really understand and harness the power of a motivated and effectively managed front office team.  Laura is a Dental Office Manager in San Diego, CA and the founder and owner of Front Office Rocks, a training resource developed for dentists who need specialized training for their team on all aspects of the front desk.--- Send in a voice message: https://anchor.fm/tbonespeaks/message

Whether you agree or disagree, your front office team can make or break your dental practice if you neglect the very important role they play in your business. So in today's episode, I've brought in Laura Hatch to help you (and me) really understand and harness the power of a motivated and effectively managed front office team. Laura is a Dental Office Manager in San Diego, CA and the founder and owner of Front Office Rocks, a training resource developed for dentists who need specialized training for their team on all aspects of the front desk.--- Send in a voice message: https://anchor.fm/tbonespeaks/message

Whether you agree or disagree, your front office team can make or break your dental practice if you neglect the very important role they play in your business. So in today's episode, I've brought in Laura Hatch to help you (and me) really understand and harness the power of a motivated and effectively managed front office team.&nbsp; Laura is&nbsp;a Dental Office Manager in&nbsp;San Diego, CA&nbsp;and the&nbsp;founder and owner of Front Office Rocks, a training resource developed for dentists who need&nbsp;specialized training for their team on all aspects of the front desk.--- Send in a voice message: https://anchor.fm/tbonespeaks/message

Season 1 Episode 24: How to Turn Your Front Office Team into Customer Service Rockstars

The podcast for dentists ready to transform chaos into confidence—in business, clinical skills, and life.

You didn't go to dental school to become a stressed-out manager, yet here you are—overwhelmed by team drama, stuck at a revenue plateau, and working harder than ever with less to show for it.
Welcome to Dentistry Made Simple, where practicing dentist Dr. Tarun "TBone" Agarwal shares the exact systems, frameworks, and truth bombs that help dental practice owners:

✅ Add $500K-1M in revenue without working more hours
✅ Master profitable procedures like implants with confidence
✅ Build teams that actually run the practice (so you don't have to)
✅ Create predictable growth using the proven 3D GPS framework
✅ Transform from stressed operator to confident CEO

This isn't another theory-based podcast from consultants who've never owned a practice. TBone runs a successful practice while teaching 10,000+ dentists the unfiltered truth about what actually works—from single implant placement to 7-figure practice systemization.

Every Tuesday, get:

Actionable frameworks you can implement immediately
Real case studies with actual numbers (not vague success stories)
Clinical confidence builders for high-value procedures
Leadership strategies that create aligned, accountable teams
Truth bombs that challenge everything you think you know about practice success

Whether you're an ambitious associate ready to level up, a growth-minded owner hitting the ceiling, or a veteran who's lost the spark—this is your roadmap to practice transformation.

Join thousands of dentists who've discovered that success isn't about working harder—it's about working smarter with proven systems from someone who's actually in the trenches with you.

New episodes drop every Tuesday. Subscribe now and stop building a job. Start building a business.

Business

Medicine

Health & Fitness

Education

The podcast for dentists ready to transform chaos into confidence—in business, clinical skills, and life. You didn't go to dental school to become a stressed-out manager, yet here you are—overwhelmed by team drama, stuck at a revenue plateau, and working harder than ever with less to show for it. Welcome to Dentistry Made Simple, where practicing dentist Dr. Tarun "TBone" Agarwal shares the exact systems, frameworks, and truth bombs that help dental practice owners: ✅ Add $500K-1M in revenue without working more hours ✅ Master profitable procedures like implants with confidence ✅ Build teams that actually run the practice (so you don't have to) ✅ Create predictable growth using the proven 3D GPS framework ✅ Transform from stressed operator to confident CEO This isn't another theory-based podcast from consultants who've never owned a practice. TBone runs a successful practice while teaching 10,000+ dentists the unfiltered truth about what actually works—from single implant placement to 7-figure practice systemization. Every Tuesday, get: Actionable frameworks you can implement immediately Real case studies with actual numbers (not vague success stories) Clinical confidence builders for high-value procedures Leadership strategies that create aligned, accountable teams Truth bombs that challenge everything you think you know about practice success Whether you're an ambitious associate ready to level up, a growth-minded owner hitting the ceiling, or a veteran who's lost the spark—this is your roadmap to practice transformation. Join thousands of dentists who've discovered that success isn't about working harder—it's about working smarter with proven systems from someone who's actually in the trenches with you. New episodes drop every Tuesday. Subscribe now and stop building a job. Start building a business.

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Season 1 Episode 24: How to Turn Your Front Office Team into Customer Service Rockstars

Season 1 Episode 24: How to Turn Your Front Office Team into Customer Service Rockstars

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