In this episode of Next Level Change Success, Therese takes us on a reflective journey back to 2013, unearthing an old Prosci Benchmark Study on what drives successful change. More than a trip down memory lane, it’s a powerful reminder of what truly matters in our modern workplaces — and how much of it still revolves around people.

Therese explores how the fundamentals including executive sponsorship, communication, engagement, and integration with projects, have evolved over the past decade, and why middle managers are now the real linchpin of transformation. This episode is your guide to rethinking “success factors” in 2025 and finding alignment, authenticity, and purpose in how you deliver change.

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