Some recruitment founder stories end with an exit.

This one starts with it falling apart.

On this week's episode of The RAG Podcast, I am joined by James Sanders

James built PSR Solutions from his bedroom to:

• £65M turnover
• 200+ staff
• Multiple acquisitions
• 4 specialist brands

Then came an unexpected call:

£3M due. 7 days to pay.

But some key lessons came from all of this and in this powerful episode, James candidly shares:

• The rise of PSR Solutions from a startup in 2005 to a business with 200+ employees and four brands.
• The challenges of navigating financial turmoil, including going into administration with £3M in debt.
• Hard-earned lessons on leadership, adaptability, and resilience during the toughest times.
• The importance of building strong client relationships, fostering team loyalty, and investing in personal well-being.
• How James is rebuilding and looking ahead with a renewed focus on growth and stability.

This candid conversation dives into the highs and lows of running a recruitment business, offering valuable insights for entrepreneurs navigating challenges in any industry.

Chapters

00:00 Introduction to PSR Solutions and James Sanders' Journey

02:49 Early Career and Transition to Recruitment

06:14 Branch Management and Leadership Style

09:09 The Decision to Start PSR Solutions

12:05 The First Year of Business and Initial Challenges

15:00 Building a Brand and Establishing Reputation

17:52 Growth and Expansion of PSR Solutions

20:47 Navigating Challenges and Market Changes

24:10 Leadership Changes and Strategic Decisions

27:03 COVID-19 Impact on Business Operations

43:12 Navigating the Pandemic: Building Loyalty and Transparency

45:08 Strategic Acquisitions: Expanding into Healthcare

47:33 Innovating Through Technology: The Birth of Novello

51:20 Challenges in FinTech: The Impact of Market Changes

56:30 Crisis Management: Facing Financial Turmoil

01:01:56 Rebuilding After Administration: A New Beginning

01:08:24 Stability and Future Growth: Lessons Learned

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If you’re a recruiter who’d love to listen and learn from some of the greatest recruitment owners and leaders, then you need to listen to The RAG Podcast!

We’re having real and raw conversations with successful recruitment entrepreneurs about what is happening in their businesses right now and their plans to navigate market changes.

Episodes are released every Wednesday at 12 pm 

https://www.youtube.com/c/HoxoMedia?sub_confirmation=1

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