The COVID-19 pandemic has had a profound impact on the way we work. From hybrid work to workplace culture; from motivation to burnout; from work-life balance to communication; the pandemic changed nearly everything about the workforce. Not only did employees have to navigate these changes, but managers had to drastically adjust the expectations for their teams—and many are still adapting today.
Today’s guest is Mia Russell. Mia has served in various roles across nonprofit, academic, and corporate sectors. Currently, as a lecturer in the Center for Leadership Education at Johns Hopkins University, she teaches leadership and management courses, and her research focuses on the sustainability of well-being, specifically family economic well-being and career/work-related well-being.
We talk about the expectations about work that are changing. We touch on quiet quitting, what employers or bosses can reasonably ask of their people, how all of this ties to burnout and the need to create a healthy balance in life, and so much more.
Five members of the Modern Manager community can get a 30-minute call with Mia to help them identify strategies to reduce organizational factors that promote burnout. Get it when you join the Modern Manager community.
 
Get FREE mini-sketchnotes with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.
 
Read the related blog article: It’s Not Quiet Quitting: What’s Really Going On With Your Team
 
KEEP UP WITH MIA
LinkedIn: https://www.linkedin.com/in/miabrussell
 
Timestamps & Topics:

00:00 Intro
01:49 Three categories of “Quiet Quitting”
06:17 How are pre-pandemic work expectations different from current expectations?
10:03 How do we meaningfully engage our team members?
15:03 The importance of healthy motivation
17:50 How can we set boundaries to avoid burnout?
23:26 Understanding your values around work and time
27:17 A fantastic boss Mia has worked for
29:09 Keeping up with Mia
30:20 [Extended episode only] How can managers identify team members on the verge of burn

254: Shifting Expectations of Work with Mia Baytop Russell

Host Mamie Kanfer Stewart shares practical approaches to help you be a great manager. Learn more at: https://themodernmanager.com/

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How does it feel to work with somebody you'd rather avoid? Let's admit it: We all experience a fair share of difficult people at work. And many times, we just have to be around them whether we like it or not. However, there are a few things, that we can do to lessen their impact on us.  
 Today's workplace expert unpacks everything we need to know about working with difficult people. 
 Amy Gallo is the author of Getting Along: How to Work with Anyone (Even Difficult People), the HBR Guide to Dealing with Conflict, as well as hundreds of articles for Harvard Business Review. She is also the co-host of HBR’s popular Women at Work podcast, which examines the struggles and successes of women in the workplace. 
 In this episode, Amy shares the eight types of difficult people we usually encounter at work and how to deal with them effectively. We also talk about the challenges of written communication, checking our own behavior, and so much more.  
 Join the conversation now! 
 Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email. Conversation Topics(00:00) Intro(02:27) 8 kinds of difficult co-workers most people work with(05:45) Personality clash vs. productive conflict (07:32) How to deal with problematic behavior at work(14:36) The manager’s role in solving work conflict(16:23) Is confronting a colleague with their bad behaviors a good strategy?(20:10) How to appropriately respond to difficult written communications(29:16) A great manager Amy has worked for(31:03) Keep up with Amy(32:32) [Extended Episode Only] The role of biases in judging someone’s behavior(36:11) [Extended Episode Only] How managers should intervene when team members have issues working together
 Additional Resources:

 - Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month - Read the full transcript here - Follow me on Instagram here  - Visit my website for more here 
 Keep up with Amy Gallo 
 - Follow Amy on LinkedIn here - Listen to her podcast here - Grab a copy of her book here - Check out her other works here 
 Book Giveaway:  2 Signed Copies of “Getting Along: How to Work with Anyone (Even Difficult People)” 
 Amy is giving away 2 copies of her book, Getting Along: How to Work with Anyone (Even Difficult People) to members of Podcast+. In this book, Amy identifies eight familiar types of difficult coworkers and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you're at odds with. You must enter the drawing by Wednesday, May 1. 
 To get guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community. 
 --------------------- 
 The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done. 
 Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode! 


303: How to Work With Difficult People with Amy Gallo

One of the most crucial yet often overlooked tasks for managers is hiring. While it may seem straightforward, hiring is an intricate process filled with challenges that can shake even the most seasoned manager.  
 In today’s competitive job market, where job postings can receive hundreds, if not thousands, of applications, distinguishing top candidates from the rest requires more than just reviewing resumes.  
 Thankfully, our guest will fill us in on what to do (and not do) to make your hiring process successful. 
 Today’s guest is Vicky Brown. After two decades of leadership roles in the corporate world, Vicky founded her own HR consultancy, Idomeneo Enterprises, in 2001. Her Leaders Journey Experience is an education program specifically designed to equip entrepreneurs and business professionals with the tools, guidance, and confidence to navigate the sometimes complex world of HR. 
 Vicky shares invaluable insights on the ins and outs of a hiring process. She shares tips and tricks on writing effective job descriptions, evaluating a resume, what questions to ask during the interview to uncover deeper insights into a candidate, the recommended interview format and processes, and more. 
 Join the conversation now! 
 Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email. Conversation Topics(00:00) Intro(02:05) Why hiring feels increasingly difficult(04:40) How to write effective job descriptions(09:13) Interviewing techniques to uncover deeper insights into candidates(22:29) Recommended number of interviews and interview format(25:57) How to read and evaluate resumes(28:18) A great manager Vicky has worked for(31:16) Is there anything a candidate should or shouldn’t ask in an interview?(33:36) Keep up with Vicky(34:25) [Extended Episode Only] What should you do when you’re undecided about a candidate?(39:08) [Extended Episode Only] The truth about reference checks
 Additional Resources:

 - Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month - Read the full transcript here - Follow me on Instagram here  - Visit my website for more here - Join the Skills Accelerator Program here - use code CELEBRATE300 for 30% off when you join before May 1, 2024 
 To get guest bonuses and many other member benefits, become a member of The Modern Manager Podcast+ Community. 
 --------------------- 
 The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done. 
 Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode! 


302: How to Avoid Hiring the Wrong Person with Vicky Brown

Do you feel overwhelmed with your role as a manager? What exactly is your job?  
 Managers are key to organizational success. They act as a vital link between leaders' strategic vision and individual contributors' execution. 
 This means we need to guarantee clarity during handoffs and cultivate a culture of accountability within our teams. Feel like a tall order? It doesn't need to be. 
 Today’s guest is Matt Ley. Matt is the author of Manage Your Gaps: Reclaiming The Awesomeness of Management. His work focuses on helping organizations and individuals get management right. 
 Matt discusses the unique roles and responsibilities that managers play using his EP!C Framework. He also shares some practical tips on how to be a great manager, overcome the most challenging responsibility of a manager, strategically leverage individual contributors on a team, and much more. 
 Join the conversation now! 
 Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email. Conversation Topics(00:00) Intro(01:38) What does it mean to be a manager?(04:00) The EP!C framework for management success (12:32) The most challenging responsibility of a manager(17:09) What happens when there’s a lack of clarity around processes and expectations during handoff(23:32) The importance of an optimized handoff process(27:43) Tips for managers on how to be great with their roles(30:00) A great manager Matt has worked for(31:35) Keep up with Matt(32:29) [Extended Episode Only] How managers can help their team members evolve(39:23) [Extended Episode Only] Advice on how to better leverage your team’s rising stars and rock stars
 Additional Resources:

 - Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month - Read the full transcript here - Follow me on Instagram here  - Visit my website for more here - Join the Skills Accelerator Program here - use code CELEBRATE300 for 30% off when you join before May 1, 2024 
 Keep up with Matt Ley 
 - Follow Matt on LinkedIn here - Visit his website for more information here 
 50-Page Workbook for EP!C Management Program 
 Matt is providing the workbook that accompanies his 12-week EP!C Management Training Program. At 50 pages, the goal of this workbook is to help you understand how to set up your environment, measure performance to drive success, understand your identity, and get clear on the role of communication. 
 To get this guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community. 
 --------------------- 
 The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done. 
 Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode! 


301: The Unique Roles and Responsibilities of Managers with Matt Ley

Do you ever wish there was a straightforward way to figure out how to be and do your best as a manager? Fortunately, there is.  
 Introducing the Modern Manager Framework. Whether you're trying to improve your time management, navigate conflict, or lead better team meetings, the Modern Manager Framework can help you achieve your goals. 
 In this week's episode, we'll explore this framework in depth and discuss how it can help you be intentional in your managerial approach. 
 We'll break down the essential components of the Modern Manager Framework, guide you on activating the right mindset, habits, and behaviors to leverage this framework effectively, its practical applications in real-life work scenarios, and much more.  
 Join me for this insightful discussion now! 
 Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email. Conversation Topics(00:00) Intro(02:25) 3 basic components of the Modern Manager Framework(02:57) How your mindset can help or hinder you(03:57) Questions to reflect on to activate your ideal mindset(04:46) Forming the right behaviors and habits as a manager(05:42) The three circles of the Modern Manager Framework (09:20) How I use the Modern Manager Framework(15:12) [Extended Episode Only] 3 simple approaches to changing your behaviors(16:59) [Extended Episode Only] The framework in action - How to show appreciation
 Additional Resources:

 - Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month - Read the full transcript here - Follow me on Instagram here  - Visit my website for more here 
 30% Off The Modern Manager Skills Accelerator 
 The Skills Accelerator is my signature program for managers to help you build your skills in a supportive community. Each month, we focus on one skill or responsibility, and this month is accountability. If you want to master this skill and other modern manager skills, join our Skills Accelerator program and use the code CELEBRATE300 to get 30% off when you join before May 1st. Join the Skills Accelerator Program here. 
 The Modern Manager Framework Workbook 
 Apply the Modern Manager Framework to help develop your managerial skills. This workbook provides an overview of the framework, questions for reflection, and examples of frameworks for various skills/areas of focus.  
 To get this workbook and many other member benefits, become a member of The Modern Manager Podcast+ Community or join the Skills Accelerator. 
 --------------------- 
 The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done. 
 Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode! 


300: Unleashing Potential Using The Modern Manager Framework

What exactly is strategic thinking? Many of us often confuse strategic thinking with strategic planning and implementation. We know strategy is crucial in the business world and that strategic thinking skills are valued by senior executives. This week’s podcast guest says anyone can be a strategic thinker and explains how! 
 Today’s guest is Dr. Julia Sloan. Julia is the author of the definitive book, Learning to Think Strategically, and is recognized for her pioneering work on the application of complex cognitive theory to everyday strategic thinking practice. A Fulbright fellow, she teaches strategic thinking at her alma mater, Columbia Univand, and has worked globally with corporate & public policy leaders, start-ups, refugees, & military leaders. 
 Julia and I talk about everything strategic thinking–what it is, how it differs from strategic planning and implementation, how we can develop strategic thinking skill sets, the foundation of strategic thinking, and so much more. 
 Join the conversation now! 
 Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email. Conversation Topics(00:00) Intro(01:22) Strategic Thinking vs. Strategic Planning vs. Strategic Implementation(07:23) How managers can use strategic thinking with their team members(10:20) Does strategic thinking always precede strategic planning?(13:06) Example of putting strategic thinking into action and in place(16:53) How we can develop our strategic thinking skill sets(22:28) The value of slowing down and pressing the pause button(25:35) The four Cs of strategic thinking and how it helps keep your team on track(30:55) A great manager Julia has worked for(31:50) Keep up with Julia(33:34) [Extended Episode Only] How to still think strategically amidst constant changes
 Additional Resources:

 - Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month - Read the full transcript here - Follow me on Instagram here  - Visit my website for more here - Join the Skills Accelerator Program here 
 Keep up with Dr. Julia Sloan 
 - Follow Julia on LinkedIn here - Grab a copy of Julia’s book Learn to Think Strategically here - Visit Learn Strategic Thinking for more details here 
 FREE PDF Download: 40 Leadership Tips to Strengthen Strategic Thinking 
 Dr. Julia-Sloan is happy to offer a four-page PDF outlining 40 leadership tips you can implement to strengthen your strategic thinking. The tips are organized into three categories—before, during, and after a strategy session—and lined up chronologically to help you build your strategic thinking muscles.  
 To get this guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community. 
 --------------------- 
 The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done. 
 Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode! 


254: Shifting Expectations of Work with Mia Baytop Russell

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