Millions of people have tried to file for unemployment - or just get in touch with their government - since the pandemic began. Because of outdated I.T. systems, they've found themselves on the phone for hours, or on a website that kept crashing. Our reporter Sarah Chaney says some states are turning to big tech companies for solutions. And: have a work-from-home tech question for Senior Personal Tech Columnist Joanna Stern, or want to share your own experience? Leave her a message at ‪(314) 635-0388‬ or email her at joanna.stern@wsj.com. You may be featured on one of our podcasts. Kateri Jochum hosts.
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States Turn to Amazon, Others to Update I.T.

Tech News Briefing is your guide to what people in tech are talking about. Every weekday, we’ll bring you breaking tech news and scoops from the pros at the Wall Street Journal, insight into new innovations and policy debates, tips from our personal tech team, and exclusive interviews with movers and shakers in the industry. Hosted by Zoe Thomas

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The National Center for Missing and Exploited Children, or NCMEC, wasn’t created to serve as the nation’s central system for detecting child exploitation online, but for the past 25 years, that’s what it’s done. A WSJ analysis and a Stanford report found that the nonprofit is contending with outdated technology and legal constraints as the number of reports soars. WSJ technology reporter Jeff Horwitz tells host Alex Ossola why change might be on the way. Plus, WSJ Heard on the Street columnist Dan Gallagher talks about what analysts are looking for in Meta’s first-quarter earnings tomorrow.



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The Nonprofit Fighting Online Child Sex Abuse Needs a Tech Upgrade

Plus: Sam Altman invests in a startup intended to provide clean energy to data centers. And Disney’s chief technology officer departs. Alex Ossola hosts.



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TNB Tech Minute: Tesla and Li Auto Drop EV Prices in China

Early in Ukraine’s war with Russia, American startups were eager to have their drones battle-tested. But things haven’t gone well. Despite years of work, and billions of dollars in investment, the American-made drones have been riddled with problems . WSJ reporter Heather Somerville tells host Alex Ossola about the alternatives Ukrainian soldiers are turning to, and what it will take to improve American-made drones. Plus, as artificial intelligence becomes more integrated into companies, some executives are rethinking their hiring  and staffing needs. WSJ enterprise technology reporter Isabelle Bousquette discusses what this means for workers. 



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Why American Drones Are Failing on Ukrainian Battlefields

Plus: Congress is fast-tracking an effort to crack down on TikTok. And China ordered Apple to remove four popular messaging apps from its Chinese app store. Alex Ossola hosts.



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TNB Tech Minute: Tesla Recalls More Than 3,800 Cybertrucks

For years, the Grayscale Bitcoin Trust was one of the few ways to invest in bitcoin without buying the cryptocurrency itself. But in recent months, more than a dozen competing funds have popped up. Now the trust, which is still the world’s largest bitcoin fund, is bleeding. WSJ reporter Vicky Ge Huang tells host Alex Ossola how Grayscale is fighting to compete. Plus, Meta has released its latest AI model. WSJ social media business reporter Salvador Rodriguez talks about what’s new, and how it might change the user experience on the company’s platforms.



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States Turn to Amazon, Others to Update I.T.

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