The Importance of Storytelling in Driving Supply Chain Change and Improvement

The biggest barrier for moving supply chains forward is education and alignment on next-generation supply chain processes. Christian Sautter leads process improvement for Bayer Consumer Products in Switzerland and used the Supply Chain Insights training and the SCOR model to drive change through the pandemic. When the pandemic happened, there was no plan in the drawer at Bayer to drive change. Christian used the training experience on next generation supply chain processes along with empathy and human perspective to build a plan to help his company lead through the pandemic. A great case study of a Gen Y employee driving change.

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