Super ISOs Are Reshaping the Payments Industry—Are You Keeping Up?

The payment processing landscape has undergone a dramatic transformation. What was once a top-down ecosystem dominated by acquiring banks and processors is now increasingly driven by a new force: Super ISOs. These fast-moving, well-capitalized organizations are effectively operating as mini-processors, and they’re rewriting the rules of how merchant services are delivered and scaled.

In this episode of The Payments Experts Podcast, produced by Global Legal Law Firm (https://www.globallegallawfirm.com/podcasts/), Managing Partners James Huber and Christopher Dryden sit down with Director of Operations Jeremy Stock to break down how Super ISOs have flipped the traditional model—cutting out middle layers, forging direct relationships with sponsor banks and card brands, and offering agents more flexibility, fewer restrictions, and better economics.

Key Discussion Points:

• Why Going Registered Isn’t the Endgame Anymore:
  Unless you're boarding 500+ deals a month, becoming a registered ISO might not be the smartest path. Super ISOs offer pricing, support, and tech infrastructure most mid-size players simply can’t match.
• Processor Politics and the $4M Surprise:
  Learn how even top-tier ISOs are being blindsided by sudden clawbacks, policy changes, and one-sided amendments—like the now-infamous $4 million repayment demand from CardConnect.
• Legal Landmines Around Agent Classification:
  The blurred lines between independent contractors and de facto employees are exposing ISOs and MSPs to serious liability—especially when agents leave and take portfolios with them.
• The Unregulated Agent Problem:
  Without a formal “bad agent list,” problematic agents who repeatedly flip merchants continue to wreak havoc—raising compliance, brand, and portfolio stability concerns.

Whether you're scaling your ISO, building a PayFac, or working as a seasoned agent, this episode delivers insider legal and strategic insights to help you stay competitive and compliant in this fast-changing environment.

Ready to navigate the modern payments landscape with confidence? Subscribe to The Payments Experts Podcast and visit globallegallawfirm.com to learn more.

**Matters discussed are all opinions and do not constitute legal advice.  All events or likeness to real people and events is a coincidence.**

A payments podcast of Global Legal Law Firm