Jenni and Max get real and share from their most recent trip—filled with unforgettable moments, both good and bad. Along the way, they were reminded just how much great (and not-so-great) customer service can impact an experience. They break down what businesses are getting right, where they’re missing the mark, and how these lessons apply to running a successful small business. Tune in for travel stories, real-world insights, and a fresh perspective on why exceptional customer service is always worth the effort. Tune in, subscribe, and let's keep it real!

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Jenni McKenna (Broker/Owner) B.29819/ PM.163810