This Week in Startups

E990: SurveyMonkey CEO Zander Lurie on driving growth by listening to customers & employees, importance of a strong & diverse board, direct listings v. IPOs, lessons learned from WeWork; plus LAUNCH S

10.18.2019 - By Jason CalacanisPlay

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1:45 Zander’s take on the recent volatility in the public markets

3:38 What are the lessons learned from the WeWork disaster in terms of corporate governance?

6:09 Importance of diversity on BoD

10:18 Where does WeWork go from here, and how will the situation resolve?

12:35 Why Venture investing is so skewed towards growth, and why the best investors focus on gross profitability

14:41 What is SurveyMonkey’s current business, and why did they go into Enterprise SaaS?

19:20 How listening to customers & employees drives growth

23:33 How Dave Goldberg discovered SurveyMonkey and turned it into the company it is today

25:47 How Zander wound up as CEO after Dave’s passing

28:51 Zander’s thoughts on a Direct Listing as opposed to an IPO

30:42 Getting Serena Williams on the Board of Directors at SurveyMonkey

35:12 Motivating & hiring Gen Z & Millennial employees

37:45 Yosiat from Odoo on integration enabling scalability

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