"You want a Company Secretary that's helping you work out how things can be done, not telling you why they can't be done." - Catherine Livingstone AC

Catherine Livingstone AC, Chancellor of UTS, Chair of Pacific National and Director of The Australian Ballet, reveals what separates exceptional Company Secretaries from competent ones during periods of intense governance pressure.

Drawing on her experience leading organisations through Australia's most challenging governance transformations, including Commonwealth Bank during the Banking Royal Commission, Catherine explains how Company Secretaries must exercise judgement about which processes matter most whilst enabling rapid decision-making.

She discusses the delicate balance between serving the Board and being part of the management team, and reveals why technology literacy has become essential for modern governance roles.

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