While carriers like AT&T, T-Mobile, and Verizon, along with gateway providers, are already working toward this goal, the FCC warns that if progress stalls, regulations will follow

“The FCC has acknowledged that CNAM is antiquated and is not solving the issue of verified identities for consumers to trust the communication channel,” says Rebekah Johnson of Numeracle. “If the industry doesn’t act, mandates will come.”

The Future of Caller Identity: FCC Signals a Shift

At ITEXPO, Rebekah Johnson joined Technology Reseller News’s Doug Green to discuss the FCC’s latest actions on caller identity verification. With the release of its eighth report and order, the FCC has made it clear: the industry must move beyond outdated CNAM technology and fully embrace STIR/SHAKEN and rich call data to ensure consumers can trust who is calling.

While carriers like AT&T, T-Mobile, and Verizon, along with gateway providers, are already working toward this goal, the FCC warns that if progress stalls, regulations will follow. Enterprises and service providers must prepare now by integrating verified identity solutions before mandates make it a requirement.

We explore:

Why CNAM is no longer enough for caller identity verification.

How businesses can proactively adopt verified identity standards.

The role of Numeracle in helping enterprises and service providers implement secure identity solutions.

Rebekah also highlights a major industry move: T-Mobile has taken the lead in adopting verified identity solutions, with Apple, Motorola, and Samsung ready to support it once carriers enable the data.

Join us as we unpack what this means for enterprises, MSPs, and the future of secure communications.

Learn more at www.numeracle.com or follow Numeracle and Telecom Reseller on LinkedIn for the latest updates.