The General Practice Podcast

By Ben Gowland

What's The General Practice Podcast about?

Ben Gowland talks to those making real change happen in healthcare, getting underneath what they did, how they managed to do it, and the challenges they faced along the way

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The General Practice Podcast episodes:

03.25.2024
Podcast – Primary Care Analytics (Part 1) – Transforming Primary Care through the Power of Data
Join us as we explore the advancements in general practice data and analytics, as Ben sits down with Dr Nigel Fraser, Dr Mike Hearne, and Conor Price. They share their invaluable insights on the early initiatives of data sharing using...
03.18.2024
Podcast – Practice Index – Dissecting the new GP Contract
With general practice at a crossroads, Practice Index podcast regulars Robyn Clark and Claire Houston join Ben to assess the financial hurdles presented within the latest GP contract. The 2% funding increase is a drop in the ocean against towering...
03.11.2024
Podcast – James Gransby & Robert McCartney – Navigating GP contract changes
Listen in as we welcome back experts James Gransby from RSM UK and Robert McCartney from Hempsons for an insightful analysis of the upcoming 24/25 GP contract changes and the associated financial pressures. They tackle the stark realities practices are...
03.04.2024
Podcast – Sheinaz Stansfield – Workforce Redesign in General Practice
Ben welcomes back podcast favourite, Sheinaz Stansfield, Quality Improvement Lead for Oxford Terrace and Rawling Road Medical Group. Sheinaz joins Ben to share her pioneering methods for workforce redesign in General Practice, which include a thorough examination of patient demand...
02.26.2024
Podcast – Urban Village Medical Practice – Innovative Strategies to Support Homelessness
Unlock the secrets to compassionate healthcare as we join forces with Kay Keane, Shaun Jackson and Katherine Scott from Urban Village Medical Practice, to discuss primary care's pivotal role in supporting the homeless community. Together, they navigate the complex definition...
02.19.2024
Podcast – Practice Index – Financial pressures in General Practice
In this week’s episode, brought to you in partnership with Practice Index, Kay Keane and Claire Houston join Ben for a candid discussion on the financial challenges practices are facing. At the heart of their discussion lies the tension between...
02.12.2024
Podcast – Tim Rigg & Jessie Teggin – Retreats for NHS workers
Tim Rigg & Jessie Teggin join Ben to discuss ‘Out in the Field’, a provider of retreats for NHS staff. This episode looks into the transformative journey of healthcare staff towards holistic wellbeing, Jessie and Tim share information about the...
02.05.2024
Podcast - Tara, Andy, Gandhi & Ben - What is next for PCNs with PCN Plus
Join Andy and Gandhi from eGPLearning and Tara Humphrey for something different this week, as our very own Ben joined eGPLearning’s live discussion to explore what is next for PCNs. They look into the future of General Practice, GP contract...
01.29.2024
Podcast – Pete Woodward – The Human Touch
In this episode of the podcast, we look into the world of total triage with Pete Woodward, from Cheadle Medical Practice. Join us as we learn how tailored questionnaires and advanced triage tools have led to a significant leap in...
01.22.2024
Podcast – Practice Index – Preparing for Success with the New CQC Inspection Guidelines
Join us this week to discuss the new CQC revamped Practice Inspection Framework, brought to you in partnership with Practice Index, with panel regular Robyn Clark & manager partner of a GP practice in North London, Rathai Thevananth. This essential...
01.15.2024
Podcast – Jacob Haddad – Digital Transformation and Total Triage with Accurx
Jacob Haddad, co-founder of Accurx, returns to our podcast to discuss Accurx’s latest report. With a focus on total triage and its impact on the healthcare delivery model, we uncover a system where appointments are a last resort, leading to...
01.08.2024
Podcast – Practice Index – Navigating Annual Leave in Healthcare
This episode is brought to you in partnership with Practice Index, this week we focus on the topic of annual leave. Ben is joined by Claire Hoston and Robyn Clark to tackle the topic of managing annual leave in general...
12.18.2023
Podcast – Helen Kingston – A Greener NHS: Frome Medical Centre
We're thrilled to welcome the inspiring Dr. Helen Kingston, a GP and senior partner at Frome Medical Practice, who shares with us her team's unique and effective approach to healthcare that prioritises sustainability. Their journey to green healthcare is quite...
12.11.2023
Podcast – Dr Aravinth Balachandran, Andy Gove & Adriana Jimenez – Establishing a PCN Hub
Joining Ben to discuss how they managed to establish a PCN hub in their area is Dr Aravinth Balachandran, clinical director at Folkestone, Hythe and Rural PCN, Andy Gove, digital transformation manager at the same PCN & Adriana Jimenez, Primary...
12.04.2023
Podcast – Ross Clark – What the new Provider Selection Regime means for General Practice
Join us this week, as we navigate the complexities of the new provider selection regime and what it means for general practice with our guest, Ross Clark, a partner at Hemsons. The new provider selection regime, he explains, will allow...
11.27.2023
Podcast – Practice Index – Living Well in Later Life
This episode is brought to you in partnership with Practice Index, this week we focus on the topic of improving the support that Practices and PCNs can give to care homes. Ben is joined by Lisa Davis, who is the...
11.20.2023
Podcast – Venn Health & People Wellbeing – Staff Wellbeing and Quality Improvement
In this episode, Ben is joined by the individuals from Venn Health and People Wellbeing: James Davies, Alasdair Everest-Ford, and Vicky Fytche. Venn Health, an independent agency specialising in problem-solving for the health and care sector, has recently collaborated with...
11.13.2023
Podcast – Donal Collins – Metabolic health
In this episode, Ben and Donal discuss the fascinating world of Metabolic Health. Our special guest, Donal Collins, generously takes us on a journey through his own experience with type 2 diabetes, illustrating his remarkable transformation. Donal elaborates on the...
11.06.2023
Podcast – Minal Bakhai & Sheinaz Stansfield – General Practice Improvement Programme
Ben welcomes two special guests, Minal Bakhai and Sheinaz Stansfield, to discuss the General Practice Improvement Programme. Minal delves into the details of GPIP and elaborates on the support it offers to PCNs and Practices. Sheinaz shares her personal experiences...
10.30.2023
Podcast – Paul Gordon – October 2023 NHS Pensions UPDATE
In this episode Ben reunites with NHS pensions expert Paul Gordon to explore recent changes to the NHS pension scheme. Paul last joined us in March 2023, they start by revisiting their previous discussion and the scheme's updates. Paul shares...
10.22.2023
Podcast – Najib Seedat & Andy Pow – Independent Contractor Model
Back by popular demand, we're excited to welcome back Naj Seedat and Andy Pow for another insightful episode.The topic of conversation has come to light due to an ICB that awarded what was an APMS contract, converted to a GMS...
10.15.2023
Podcast – Hussain Gandhi – Life as a Clinical Director (Part 5)
In this week's episode we have the pleasure of welcoming back Hussain Gandhi, for the fifth year running as a PCN Clinical Director. During the conversation, Gandhi reflects on his time as a Clinical Director, sharing both the achievements and...
10.08.2023
Podcast – James Catton – Weathering the Physician Associate storm
In today's episode, Ben is joined by James Catton, Physician Associate in General Practice, host of the Physician Associate Podcast and a PA Ambassador. Together, they deep dive into the role and responsibilities of a PA Ambassador, and discuss James'...
10.01.2023
Podcast – Tara Humphrey – PCN's focus right now
Returning to the podcast this week is Tara Humphrey, Managing Director of THC. Tara joins Ben to discuss the current priorities of PCNs. Tara shares her insights into the most significant challenges PCNs are currently facing, touching upon various issues...
09.24.2023
Podcast – Rachel Morris – Professional boundaries
It was about time we welcomed back Dr Rachel Morris, speaker, host of ‘You Are Not a Frog’ podcast, GP, Coach and creator of the Shapes Toolkit Resilience Training Programme for doctors and other professionals. In this episode Rachel generously...
09.17.2023
Podcast – Practice Index – Practice Managers as Partners
This week's episode features panel regular Robyn Clark, along with Pete Maynard & Naj Seedat. This episode is brought to you in partnership with Practice Index & this week focuses on the topic of practice managers as partners in GP...
09.10.2023
Podcast – Robert McCartney – Relationship between GP Practices & PCN’s
Ben welcomes Robert McCartney back to the podcast. Although Robert has been a guest on the podcast before he has now joined Hempsons as an associate where he focuses on aiding GP mergers and assisting PCNs, helping them form entities....
09.03.2023
Podcast – Su Suehr, Amanda Spooner & Linzi Fisher – S&W Herefordshire PCN
In this week's podcast episode, Ben is accompanied by Su Suehr, Amanda Spooner, and Linzi Fisher. The main focus of their discussion revolves around the recent implementation of the new integrated team lead role. Throughout the podcast they discuss the...
08.27.2023
Podcast – Rasha Gadelrab – Social Prescribing Link Workers & Care Coordinators
Today, Ben is joined by Rasha Gadelrab, a GP & Medical Educator & Healthcare Engagement Specialist. Rasha kicks off the podcast by sharing her professional journey and how she arrived at her current position. Rasha possesses extensive experience, ranging from...
08.20.2023
Podcast – Practice Index – Abusive patients
This week's episode is focused on tackling abuse in general practice and features insights from our esteemed guest, Mike Neville, brought to you in partnership with Practice Index. Mike is not only a panel member but also holds the positions...
08.13.2023
Podcast – Kay Keane & Colin Armstead – George House Trust
In this week's podcast episode, Ben hosts Colin Armstead from George House Trust and Kay Keane from Urban Village Medical Practice, both located in Manchester. The mission of George House Trust is to empower individuals living with HIV, helping them...
08.06.2023
Podcast – Ben Allen – Another General Practice is possible
Today, Ben is accompanied by Ben Allen, Partner at a Sheffield GP and Clinical Director for primary care in Sheffield, supporting primary care to thrive. During the podcast, they delve into the document that Ben has worked on, titled 'Another...
07.30.2023
Podcast – Ben Gowland - The future for PCNs
This week, Ben offers a solo episode where he discusses the future for PCNs and shares his insights on what to expect from March 2024 onwards. During the podcast, he covers various topics, including the NHS long term plan, the...
07.23.2023
Podcast – Practice Index – NHS Long Term Workforce Plan
This week's episode features discussions led by our Practice Index sponsored panel members Jo Wadey, Robyn Clark, and Nicola Davies. This episode focuses on the 'NHS Long Term Workforce Plan'. They delve into the positive aspects associated with the long-term...
07.16.2023
Podcast – Kay Keane, Anthony Verrall & Shaun Jackson – Urban Village
On this week's Ockham podcast Ben welcomes Kay Keane, Anthony Verrall and Shaun Jackson from Urban Village Medical Practice. Together they delve into the beginnings of Urban Village and discuss how the practice has progressed. Originally Urban Village focused on...
07.09.2023
Podcast – Dustyn Saint – Primary care IT
This week's podcast features a conversation between host Ben and Dustyn Saint from 'Primary Care IT,' where they discuss the recent projects Dustyn has been engaged in. Dustyn shares information about charity ‘EMIS National User Group’ (EMIS NUG) and what...
07.02.2023
Podcast – Clare Sieber & Oscar Mathew – The Well-Led Practice platform
Clare Sieber returns to the podcast along with Oscar Mathew to discuss ‘The Well-Led Practice’, a leadership & team self-development platform for practices and PCNs. Clare is a GP based in West Sussex, she also mediates partnership and PCN disputes....
06.25.2023
Podcast - Practice Index - Same Day Primary Care
We return this week with another instalment from our Practice Index sponsored Practice Manager panel members Robyn Clark and Nicola Davies, who feature alongside fellow podcast favourite Dr Hussain Gandhi, Clinical Director for Nottingham City East PCN and eGPlearning guru....
06.18.2023
Podcast – Geraldine Hoban & Philip Wallek – Foundry Healthcare Lewes
Ben is joined by both Geraldine Hoban, managing director & Philip Wallek, clinical director, who are colleagues at Foundry Healthcare surgery in Lewes. Foundry Healthcare Lewes is a NHS Primary Care Network, the ‘new normal’ for Lewes surgeries who have...
06.11.2023
Podcast – David McKenzie – ABC Insights
This week Ben is joined by David McKenzie, GP Rudgwick Medical Centre based in North West Sussex. David has been spending his time developing an automation system, ABC insights, that he believes will be helpful to GPs and patients moving...
06.04.2023
Podcast – Tara, Naj, Robert & Ben – GP partnerships and PCNs
In today’s episode we are delighted to bring together Tara Humphrey, Dr Naj Seedat, Robert McCartney & podcast host Ben Gowland, who collectively run the ‘New to General Practice Partnership Training Programme’. They discuss the growing influence of PCNs on...
05.28.2023
Podcast – Practice Index – Staff Wellbeing & Retention
In May’s monthly Practice Index episode Ben has a full house & is joined by panel regulars, Susi O’Brien & Robyn Clark. Ben, Susi & Robyn are also joined by Claire Houston. They jump straight into discussing staff wellbeing &...
05.21.2023
Podcast – Lisa Drake & Trish Hawitt Palmer – The Digital Journey Planner
Today Ben is joined by Trish Hawitt Palmer, Practice Manager at Acorns Surgery in Huntington and Lisa Drake, director of quality services and improvement at Redmore Health. They discuss ‘the digital journey planner’. This is a place for general practice...
05.14.2023
Podcast – Sheinaz Stansfield – Better Health
Ben welcomes back podcast favourite, Sheinaz Stansfield for the first time in a while. Sheinaz is a partner at Oxford Terrace and Rawling Road Medical Group, director of transformation for Birtley and Central Gateshead PCN and she continues to work...
05.07.2023
Podcast – Najib Seedat & Andy Pow – 2023/2024 Contract
This week, Ben is joined by Najib Seedat & Andy Pow. They met at the end of April 2023 to discuss the new 2023/2024 contract that has been imposed on general practice for the 5th and final year of the...
04.30.2023
Podcast – Practice Index – New contractual requirements
In this month’s Practice Index sponsored panel episode, Ben is reunited with Nicola Davies and Robyn Clark. Ben, Nicola, and Robyn discuss the new contractual requirements and how they will impact practices moving forward. Nicola and Robyn look at the...
04.23.2023
Podcast – Caroline Baker & Lavan Baskaran – Rapid Health
In this episode Ben is joined by GPs Caroline Baker & Lavan Baskaran, both looking to find ways to improve their GPs lifestyle through triage. Rapid Health uses intelligent software to assess patient needs at first contact, to then navigate...
04.16.2023
Podcast – Conor Burke & Simon Abrams – Urgent Health UK
Today, Ben is joined by both Conor Burke and Simon Abrams from Urgent Health UK. UHUK is a long-standing membership organisation, committed to providing the highest quality of care for patients. UHUK’s members provide out-of-hours and clinical assessment services whilst...
04.02.2023
Podcast – Ollie Hart – Health Coaching
This week Ben is joined by Dr Ollie Hart. Ollie has been a GP for over 20 years and is a clinical director of Heeley Plus PCN. Alongside this, Ollie is a director of a health coaching training company called ...
03.27.2023
Podcast – Practice Index – Managing change
In this month’s Practice Index sponsored panel episode Ben is joined by panel regular Robyn Clark, and HR expert Susi O’Brien. They discuss what life is like in practices now following the GP contract update and reflect on the potential...

What's The General Practice Podcast about?

Download our free app to listen on your phone

The General Practice Podcast episodes:

Podcast – Primary Care Analytics (Part 1) – Transforming Primary Care through the Power of Data

Podcast – Practice Index – Dissecting the new GP Contract

Podcast – James Gransby & Robert McCartney – Navigating GP contract changes

Podcast – Sheinaz Stansfield – Workforce Redesign in General Practice

Podcast – Urban Village Medical Practice – Innovative Strategies to Support Homelessness

Podcast – Practice Index – Financial pressures in General Practice

Podcast – Tim Rigg & Jessie Teggin – Retreats for NHS workers

Podcast - Tara, Andy, Gandhi & Ben - What is next for PCNs with PCN Plus

Podcast – Pete Woodward – The Human Touch

Podcast – Practice Index – Preparing for Success with the New CQC Inspection Guidelines

Podcast – Jacob Haddad – Digital Transformation and Total Triage with Accurx

Podcast – Practice Index – Navigating Annual Leave in Healthcare

Podcast – Helen Kingston – A Greener NHS: Frome Medical Centre

Podcast – Dr Aravinth Balachandran, Andy Gove & Adriana Jimenez – Establishing a PCN Hub

Podcast – Ross Clark – What the new Provider Selection Regime means for General Practice

Podcast – Practice Index – Living Well in Later Life

Podcast – Venn Health & People Wellbeing – Staff Wellbeing and Quality Improvement

Podcast – Donal Collins – Metabolic health

Podcast – Minal Bakhai & Sheinaz Stansfield – General Practice Improvement Programme

Podcast – Paul Gordon – October 2023 NHS Pensions UPDATE

Podcast – Najib Seedat & Andy Pow – Independent Contractor Model

Podcast – Hussain Gandhi – Life as a Clinical Director (Part 5)

Podcast – James Catton – Weathering the Physician Associate storm

Podcast – Tara Humphrey – PCN's focus right now

Podcast – Rachel Morris – Professional boundaries

Podcast – Practice Index – Practice Managers as Partners

Podcast – Robert McCartney – Relationship between GP Practices & PCN’s

Podcast – Su Suehr, Amanda Spooner & Linzi Fisher – S&W Herefordshire PCN

Podcast – Rasha Gadelrab – Social Prescribing Link Workers & Care Coordinators

Podcast – Practice Index – Abusive patients

Podcast – Kay Keane & Colin Armstead – George House Trust

Podcast – Ben Allen – Another General Practice is possible

Podcast – Ben Gowland - The future for PCNs

Podcast – Practice Index – NHS Long Term Workforce Plan

Podcast – Kay Keane, Anthony Verrall & Shaun Jackson – Urban Village

Podcast – Dustyn Saint – Primary care IT

Podcast – Clare Sieber & Oscar Mathew – The Well-Led Practice platform

Podcast - Practice Index - Same Day Primary Care

Podcast – Geraldine Hoban & Philip Wallek – Foundry Healthcare Lewes

Podcast – David McKenzie – ABC Insights

Podcast – Tara, Naj, Robert & Ben – GP partnerships and PCNs

Podcast – Practice Index – Staff Wellbeing & Retention

Podcast – Lisa Drake & Trish Hawitt Palmer – The Digital Journey Planner

Podcast – Sheinaz Stansfield – Better Health

Podcast – Najib Seedat & Andy Pow – 2023/2024 Contract

Podcast – Practice Index – New contractual requirements

Podcast – Caroline Baker & Lavan Baskaran – Rapid Health

Podcast – Conor Burke & Simon Abrams – Urgent Health UK

Podcast – Ollie Hart – Health Coaching

Podcast – Practice Index – Managing change