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The GTM Kickback #40 - Kristi Faltorusso
5 Steps to an Effective Customer Success Interview Process
The week on The GTM Kickback, we sit down with one of the most influential voices in the space of Customer Success, Kristi Faltoruss.
Kristi is an extremely accomplished professional in the software industry, 2020 Top 25 Customer Success Influencer, current VP of Customer Success at ClientSuccess, Founder of CS Real Simple, and Award Winning Customer Success Executive.
We sat down to discuss her methodologies on how to build the world's greatest customer success teams - and specifically how to recruit, interview, and qualify them.
You can find more tips and tools on CS via Kristi's site: https://www.csrealsimple.com/
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By Joey Brodsky
5
11 ratings
5 Steps to an Effective Customer Success Interview Process
The week on The GTM Kickback, we sit down with one of the most influential voices in the space of Customer Success, Kristi Faltoruss.
Kristi is an extremely accomplished professional in the software industry, 2020 Top 25 Customer Success Influencer, current VP of Customer Success at ClientSuccess, Founder of CS Real Simple, and Award Winning Customer Success Executive.
We sat down to discuss her methodologies on how to build the world's greatest customer success teams - and specifically how to recruit, interview, and qualify them.
You can find more tips and tools on CS via Kristi's site: https://www.csrealsimple.com/