Shanell Marinuzzi has been called in again and again to turn around underperforming hotels. In today’s episode, she shares how she did it: building culture, lifting morale, and driving performance without big budgets.

Also see: This Is Where Hotel Teams Win or Lose Today - Shanell Marinuzzi

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands