Datamatics ThoughtPod

The Impact Of AI On The Contact Center Industry


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In this podcast, we explore the “agentic revolution” — the shift from AI assistants to AI decision-makers. We discuss how agentic AI (autonomous, goal-driven systems) is changing the nature of decision support in business, especially in finance and operations. You’ll learn about designing safe, reliable AI agents, the balance between human oversight and machine autonomy, and how organizations can deploy these systems to enhance strategic decisions, reduce bottlenecks, and unlock new efficiencies.
https://www.datamatics.com/resources/webinars/from-ai-assistant-to-ai-decision-maker-the-agentic-revolution

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Datamatics ThoughtPodBy Datamatics