Senior Vice President and Director of Associate and Client Experience at Pinnacle Financial Partners, Sarae Janes Lewis, talks with host Dan Marks about how building a great culture focused on delivering a great client experience drives growth at Pinnacle, including: 

Sarae’s background and the genesis of her role 

How Pinnacle has grown from 250 employees to a top 40 bank by assets 

How culture and delivering an excellent client experience interrelate 

Pinnacle’s leadership philosophy and the story behind using Partners in the name  

Pinnacle’s distinct operating approach and how analytics and listening to clients drive Top Quartile growth 

Sarae’s advice to her younger self 

 Connect with Sarae on LinkedIn 

Check out Pinnacle’s website 

Fastest Growing Metro Areas in the US