The Modern Customer Podcast

By Blake Morgan

What's The Modern Customer Podcast about?

The Modern Customer Podcast is a show exploring the intersection of customer experience, social customer service and content. We will also dive into related leadership topics. The show is hosted by Forbes contributor and customer experience strategist Blake Morgan and features guests that include practitioners, authors, influencers and other tastemakers.

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The State Of The Economy In...


Saying 2020 was a rocky year may be the ultimate understatement. But after the turmoil and uncertainty, customers, brands and investors want to know what the economy looks like in 2021. According to Fox Business Network’s Charles Payne, there’s reason ...

The Modern Customer Podcast episodes: