On this week's episode of Service Drive Revolution, Chris and Christian discuss the pros and cons of building a bench in the service drive. Constantly recruiting definitely has its challenges: it takes a lot of time and energy, it requires frequent strategic changes, and it does entail a lot of delegation of responsibility. But on the whole, the pros significantly outweigh the cons. By promoting from within, you show your team that they have a real future with the company, and inspire greater commitment and creativity in turn. As always, you can catch these full episodes on Spotify and Apple Podcasts.

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