Restaurateur Will Guidara's life changed when he decided to serve a two-dollar hot dog in his Michelin-rated restaurant, creating a personalized experience for some out-of-town customers craving authentic New York City street food. The move earned such a positive reaction that Guidara began pursuing "unreasonable hospitality" full-time, seeking out ways to create extraordinary experiences and give people more than they expect. In this funny and heartwarming talk, he shares three steps to crafting truly memorable moments centered in human connection -- no matter what business you're in. After the talk, Modupe shares a collaboration-sparking activity to help you connect with the people you work with.

The secret ingredients of great hospitality | Will Guidara

Whatever your business conundrum, there’s a TED Talk for that—whether you want to learn how to land that promotion, set smart goals, undo injustice at work, or unlock the next big innovation. Every Monday, host Modupe Akinola of Columbia Business School presents the most powerful and surprising ideas that illuminate the business world. After the talk, you'll get a mini-lesson from Modupe on how to apply the ideas in your own life. Because business evolves every day, and our ideas about it should, too.

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Climate action has historically had a gender-neutral lens, but this lack of intentionality has actually negatively impacted women, says gender and climate researcher Zineb Sqalli. Using real-world, gender-equal programs as examples Sqalli offers solutions for advancing both sustainability and gender equality – at the same time. After the talk, Modupe shares ways organizations can increase gender diversity and promote inclusion.

Climate action's hidden opportunities for women | Zineb Sqalli

How much should business leaders speak out about threats to democracy? It's a question many corporations are wrestling with these days. Business and democracy leader Daniella Ballou-Aares shows why companies have both the ability and the responsibility to engage in protecting elections and the rule of law — and why their bottom lines may depend on doing so. After the talk, Daniella joins Modupe for a conversation on business, politics and the year ahead.

How business leaders can renew democracy  | Daniella Ballou-Aares

How can you effectively support people at work and in your community, especially when they're different from you? Inclusion strategist Amber Cabral shares three steps you can take to build connection — emphasizing that even small, everyday actions can make a big difference to those around you. After the talk, Modupe shares questions we can ask to help bridge divides.

3 steps to better connect with your fellow humans | Amber Cabral

Sometimes, you need to break the rules to innovate — but which ones? Entrepreneurship professor John Mullins shares six counter-conventional mindsets for entrepreneurs looking to think strategically, navigate challenges and change the world. After the talk, Modupe expands on the value of stepping out of your comfort zone – thoughtfully.

6 tips on being a successful entrepreneur | John Mullins

This is an episode of the latest season of The TED Interview, focused on Infectious Generosity.

To get a free copy of the Infectious Generosity book, visit ted.com/generosity 

Bill Gates, the founder of Microsoft and the co-chair of the Bill & Melinda Gates Foundation, is one of the top ten richest people in the world. But since 2008, he has traded his day-to-day role with Microsoft to focus full-time on his foundation's work to expand opportunity around the world. Chris interviews Bill about his philanthropy philosophy and digs into the opportunities and challenges that face one of the largest private charitable foundations in the world. The two also discuss The Giving Pledge, the movement Bill co-founded with Warren Buffet, which encourages wealthy individuals to commit the majority of their wealth to charitable causes within their lifetimes. Chris and Bill examine the importance of solving the world’s most pressing problems efficiently, talk about why meaningful change requires scale, and compare notes on how to best encourage collective excitement about giving back.

If you enjoy this, listen to The TED Interview wherever you’re getting this.

The secret ingredients of great hospitality | Will Guidara

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