The Secret Sauce of City Relay - Interview of the CEO

Interview of Maxime Leufroy-Murat, the Founder & CEO of City Relay, short-let management company in London representing 1000 properties. City Relay’s unique value proposition is to provide outstanding operations & reception spaces to owners and other short-let management companies throughout London. They found that by occupying the high-street they are not only able to service guests better but also gain the trust of owners that would not think of placing their properties on Airbnb or other channels otherwise. In terms of tech they outsource everything to specialised software companies that connect to each other – and one of them, the yield manager Outswitch, they bought earlier in  2019. 

Watch the video on Youtube! 

The interview covers: 

Outsourcing technology 

Delivering operations for other management companies 

Scaling via high street reception spaces 

Helping standardise without having control 

About acquiring a yield management company 

Dictating terms with smaller channels 

The relationship with rentals united 

Big guys are no threat to a local business  

This is a brand new Podcast, Video and Article Digest series called the "Secret Sauce of Large Property Managers" for the vacation rental industry.

Listen to the interviews of Doug Truitt, Director of Distribution at Stay Alfred; Tom Archer, Co-Founder of ALTIDO; Graham Donoghue the CEO of Sykes Holiday Cottages. Next we will have the CEO of Lavanda and the CEO of Guest Ready, and many more successful property managers lined up!

Read the full case study: https://rentalsunited.com/en/vacation-rental-case-studies/city-relay-case-study/

Download the WhitePaper: https://info.rentalsunited.com/en/large-property-managers

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Rentals United is a Vacation Rental Channel Manager. Rentals United connects 60+listing sites, as well as 100+ technology providers. Thanks to our reliable two-way sync and Open API, our trusted partners include leading vacation rental sites, OTAs, travel metasearch engines, wholesalers, Property Management Systems and Tech Service Providers.

If you like to know more about how Rentals United could connect to your Vacation Rental properties to 60+ channels and show it to 100+ Million travellers every month. Book a Demo on the Rentals United Website: https://rentalsunited.com/

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Check out the City Relay Website: https://cityrelay.com/