The Secret Sauce of Smiling House Luxury - Interview of Moriya Rockman

Smiling House Luxury is a property management company based in Gstaad Switzerland with 1500 luxury homes in 30 locations. In this interview, Moriya Rockman, co-founder and CMO, addresses the most important factors in the luxury travel world, from gaining the trust of owners and guests, to growing in Asia and partnering with the real estate industry.    

We cover the following topics:  

Hybrid model with 1500 luxury rentals in 30 locations

Customer base: an address book of jet-setters

Trust in the luxury world and no instant bookings

Working with niche inside niches

Developing the offering to traditional tourism partners

Getting ready for asia& the communication barriers

Tech for service offering not for communication

Luxury home owners: the power of a hand shake

Partnering with the real estate world

This interview is part of a Podcast, Video and Article Digest series called the "Secret Sauce of Large Property Managers" for the vacation rental industry. 

We have many interviews in our Secret Sauce Youtube Playlist: https://www.youtube.com/playlist?list=PLhEO96O3Bqhi51i09yCMZ4yl2d3ZlrvAs    

DOWNLOAD WHITEPAPER WITH ALL OUR LEARNINGS:  https://info.rentalsunited.com/ebook-secret-sauce-of-large-property-managers   

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Rentals United connects 60+listing sites, as well as 100+ technology providers. Thanks to our reliable two-way sync and Open API, our trusted partners include leading vacation rental sites, OTAs, travel metasearch engines, wholesalers, Property Management Systems and Tech Service Providers.   If you like to know more about how Rentals United could connect to your Vacation Rental properties to 60+ channels and show it to 100+ Million travellers every month. Book a Demo on the Rentals United Website: https://rentalsunited.com/ 

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Check out the Smiling House Luxury website: https://smilinghouse.ch/