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“The basic premise behind ‘They Is We’ is in our everyday lives, we always want to point the finger. ‘Hey, this is my situation because they put me in that situation.’ In the restaurant business, that can often be, ‘Hey, here's what corporate is doing or here's what the brand is doing.’
Very early on at Del Taco, we really wanted to establish a much more bottoms-up approach to how we lead and manage the business. The simple phrase is ‘They Is We’. If there is a challenge, obstacle or problem, it’s not something that somebody is doing. It's all of our problem. How do we work together as a leadership and support team with the general managers, with our team members to solve those problems?"
- Chad Gretzema, Chief Operating Officer at Del Taco
By Jolt“The basic premise behind ‘They Is We’ is in our everyday lives, we always want to point the finger. ‘Hey, this is my situation because they put me in that situation.’ In the restaurant business, that can often be, ‘Hey, here's what corporate is doing or here's what the brand is doing.’
Very early on at Del Taco, we really wanted to establish a much more bottoms-up approach to how we lead and manage the business. The simple phrase is ‘They Is We’. If there is a challenge, obstacle or problem, it’s not something that somebody is doing. It's all of our problem. How do we work together as a leadership and support team with the general managers, with our team members to solve those problems?"
- Chad Gretzema, Chief Operating Officer at Del Taco