Faulty goods, poor online shopping experiences and botched home improvements top the list of issues consumers have contacted the CCPC about so far this year, according to their helpline report it issued today. The CCPC Consumer Helpline report breaks down calls made from January to June 2025. It details the top sectors, issues and traders that prompted consumers to contact the CCPC helpline.  

Vehicles and transport led the list of sectors that consumers contacted the CCPC about, while the top traders named by consumers contacting the helpline included Ryanair, Eir and Sky. 

We were joined on The Agenda this morning by Communications Director and Consumer Affairs Expert at the CCPC, Grainne Griffin, who told us more about this.

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