In this episode, we will be talking to Bianca Ho, who is the Co-Founder & COO at WATI.io. First started amidst the Covid-19 pandemic, Wati —standing for WhatsApp Team Inbox—was founded to revolutionize how businesses communicate with their customers. With the older system of customer service on Whatsapp being slow and inefficient, Wati enabled businesses to be able to increase personalized conversations and engage with their customers in real-time. Presently, Wati has partnered with over 3500+ businesses including prominent companies like Tik Tok, Grab, Gojek and more. Tune in to listen to Wati’s journey To The Top!