In this special episode of The Tourism Chat Show, Michelle chats with Andrew Wilson, Chief Executive of RotoruaNZ, to unpack everything Rotorua has planned for TRENZ 2025 – and let’s just say, it's shaping up to be something pretty special.

Highlights include:

Appointment Schedules Now Live: Get across the new Trends Connect features – including a full list of missed appointment requests and mutual time slots to help you fill your calendar efficiently.

Rotorua’s Strength as Host City: Andrew shares what makes Rotorua the perfect destination to host TRENZ – from its walkability and innovation to its strong operator community and manaakitanga.

The Big Welcome: Delegates can expect a powerful pōhiri at the Sir Howard Morrison Centre, followed by a separate welcome function on Tuesday night.

Host City Famil Experiences: Over 20 operators are involved in this year’s host city famil programme, offering immersive, first-hand experiences of Rotorua’s top tourism products.

Product Updates & Surprises: Expect to see major investments, new experiences (some still under wraps), and upgraded attractions like Wai Ariki Spa and Skyline.

Sustainability in Action: Rotorua’s operators lead with humility and purpose – backed by over 25 years of the local sustainability charter. From geothermal heating at the venue to supply chain scrutiny, the region walks the talk.

Final Night Celebration: It’s not officially on the TRENZ programme – but it’s happening. The legendary farewell event is back at Skyline Rotorua, and expectations are high.

Andrew also reflects on the evolving nature of Rotorua’s tourism industry, including a shift toward premium experiences, new hotel developments, and the growing fusion of culture, eco-tourism and adventure.

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Today's Guest

Andrew Wilson - https://www.linkedin.com/in/andrew-wilson-88187217/ 

For more info on Rotorua - https://www.rotoruanz.com/ 

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