For a year, WRAL’s 5 On Your Side team has been studying ways to help you navigate the headaches of waiting in line at the DMV. People have been complaining to WRAL for years that there are few appointments, and the lines seem endless. Reporter Keely Arthur asked North Carolina’s DMV Commissioner Wayne Goodwin what the secret is to breezing through the unwelcoming experience. In this episode, she shares what she learned.