UIE.fm Master Feed

UIE.fm Master Feed episodes:

• 10.04.2017

  Jeff Gothelf & Josh Seiden’s “Sense & Respond”

  Traditional marketing and communications often take the form of a one-way conversation. Things are put out into the market and it generally ends there. With the emergence of social media, a two-way conversation has also emerged. It leads to the...

  
• 09.28.2017

  The Tension of Art and Science When Communicating Complex User Research

  Art versus Science is the quintessential Left Brain/Right Brain cage match. But in reality, math factors into great works of art as much as developing a treatment plan for a patient could be considered the doctor's design. Andrew Shipe is a...

  
• 09.20.2017

  More Human than Human?: Designing a Conversational UI

  You can draw a direct line in the UX family tree from User Experience Design back to Human Computer Interaction. What if we could make the “computer” aspect of that interaction, feel less like a machine, and more like a...

  
• 09.07.2017

  About Face: How About.com Changed its Design Process and became Dotdash

  According to Heraclitus, the only thing that remains constant is change. The internet itself has evolved exponentially over a relatively short amount of time. Few relics from the early days of the web remain, and those that have, have been...

  
• 08.23.2017

  Brett Harned’s “Project Management for Humans”

  Project management encompasses an important set of skills, such as communication, planning, and forecasting. But does someone need the title of project manager to actually do the work? In Brett Harned’s book Project Management for Humans, he makes the argument...

  
• 08.11.2017

  Systems and Stages: Building a Design System and a Systems Team

  Design systems can organize and clarify a team’s design practice. Made of patterns and component libraries, they add a level of cohesion across designs. This, of course, can only occur once you have a design system in place. So how...

  
• 08.03.2017

  Narrative Virality: Changing Course from a Simple Story

  Storytelling is an essential form of human communication. You likely have a favorite story, something really memorable. The more that story is told and retold, the further it travels and the more influence it gains. A good story can be...

  
• 07.28.2017

  Kevin Hoffman’s “Meeting Design for Managers, Makers, and Everyone”

  There’s a stigma surrounding meetings. They’re often seen as unproductive wastes of time. But in Kevin Hoffman’s view, meetings are actually a design problem. In his upcoming book, Meeting Design for Managers, Makers, and Everyone, Kevin lays out strategies to...

  
• 07.20.2017

  Empathy as a Service: Applying Service Design to the Homelessness Issue

  Empathy. It’s an unavoidable word in the world of user experience design. Too often it is applied to designs in too narrow a fashion. Your empathy should come from the problem your design is solving, not measured in the level...

  
• 06.23.2017

  Getting a Clue: Journey Mapping and the Rashomon Effect

  We often talk in terms of silos in organizations, where information isn’t readily shared and communication leaves something to be desired. Another way to think of a team who is heads-down working on the overall journey is to imagine swim...

  
• 06.08.2017

  Sticky Situations and Unexpected Solutions — Lean UX Outside the Lab

  Sometimes, the world of user experience design requires creative solutions. There are numerous methodologies and an even greater number of myths about where and when they are supposed to be used. Lean UX is one such process that is associated...

  
• 05.15.2017

  Spirits, Claws, and Analytics — A study in superstition and science

  Much like superstition, something that is believed to be an important metric may not apply to the reality of your product or service’s experience. Understanding the behavior of your users, introducing some science, is what leads to greater context and...

  
• 04.05.2017

  Redesigning an Enterprise App to Battle the Clutter Tax

  If we keep adding functionality, we start to clutter our enterprise application’s design. That clutter can create a substantial burden on the user while obscuring the functionality we want them to use. In this episode of the UIE Podcast, Amanda Linden...

  
• 03.09.2017

  UIE Podcasts: Redesigning an Enterprise App to Battle the Clutter Tax

  In this episode of the UIE Podcast, Amanda Linden talks about her challenge of fighting back clutter in Asana’s design. Hagan Rivers talks about her techniques for helping enterprise app teams deal with the issues of clutter.

  
• 08.12.2016

  The Right Way to Train the Wrong Way to Research - UI Conference Podcast

  When we’re training teams on our design methods, what we perceive as ‘proper’ may in fact become a hindrance. Our dogmatic approach to our processes may prevent people from ever employing the techniques. Is it better to do it the...

  
• 08.12.2016

  The Right Way to Train the Wrong Way to Research – UI Conference Podcast

  When we’re training teams on our design methods, what we perceive as ‘proper’ may in fact become a hinderance. Our dogmatic approach to our processes may prevent people from ever employing the techniques. Is it better to do it the...

  
• 07.06.2016

  Amy Jo Kim - Turbocharge Your Product Design with Game Thinking Live!

  You’ve got a groundbreakingly innovative product idea, and you’ve assembled a crack team of designers. You know exactly what you want to do, but you’re unsure of how to do it. Without a framework to drive your product development, it’s...

  
• 07.06.2016

  Amy Jo Kim – Turbocharge Your Product Design with Game Thinking Live!

  You’ve got a groundbreakingly innovative product idea, and you’ve assembled a crack team of designers. You know exactly what you want to do, but you’re unsure of how to do it. Without a framework to drive your product development, it’s...

  
• 06.30.2016

  Chris Risdon - Shaping Behavior, by Design Live!

  Mobile, ambient technology, and connected devices are about mediating people’s behavior in their environments. Uncovering the whys and hows that drive behavior takes empathy, hours of observation, and masterful prototyping skills. You’ll succeed when you make, test, iterate, and learn.

  
• 06.30.2016

  Chris Risdon – Shaping Behavior, by Design Live!

  Mobile, ambient technology, and connected devices are about mediating people’s behavior in their environments. Uncovering the whys and hows that drive behavior takes empathy, hours of observation, and masterful prototyping skills. You’ll succeed when you make, test, iterate, and learn.

  
• 06.16.2016

  Marc Rettig - Change the Story—and the Conversation Live!

  Design leaders are unsung revolutionaries. They’re often at the forefront of culture change, advocating for a new conversation about creativity and quality. The old one involved meetings, presentations, and top-down mandates, and little to no input from customers.

  
• 06.16.2016

  Marc Rettig – Change the Story—and the Conversation Live!

  Design leaders are unsung revolutionaries. They’re often at the forefront of culture change, advocating for a new conversation about creativity and quality. The old one involved meetings, presentations, and top-down mandates, and little to no input from customers.

  
• 06.10.2016

  Dan Saffer - Practical Creativity Live!

  Creativity isn’t just about expressing yourself. It’s also about solving problems by putting disparate pieces together to form a new, unique whole. Practical Creativity fuels the everyday work and once-in-a-lifetime breakthroughs of designers, engineers, and scientists.

  
• 06.10.2016

  Dan Saffer – Practical Creativity Live!

  Creativity isn’t just about expressing yourself. It’s also about solving problems by putting disparate pieces together to form a new, unique whole. Practical Creativity fuels the everyday work and once-in-a-lifetime breakthroughs of designers, engineers, and scientists.

  
• 06.01.2016

  Hagan Rivers - Crushing Enterprise App Navigation Issues Live!

  The only job of application navigation is to get users to the right screen. Ideally, all of your users should find what they need in 10 seconds or less, and with only a few clicks. But many enterprise app navigation...

  
• 06.01.2016

  Hagan Rivers – Crushing Enterprise App Navigation Issues Live!

  The only job of application navigation is to get users to the right screen. Ideally, all of your users should find what they need in 10 seconds or less, and with only a few clicks. But many enterprise app navigation...

  
• 05.26.2016

  Jared Spool - Beyond the UX Tipping Point Live!

  For the longest time, making a great experience for the user was a business-strategy luxury item. A great product only had to work and ship. A great experience was a nice-to-have, not a requirement. Times have changed. The cost of...

  
• 05.26.2016

  Jared Spool – Beyond the UX Tipping Point Live!

  For the longest time, making a great experience for the user was a business-strategy luxury item. A great product only had to work and ship. A great experience was a nice-to-have, not a requirement. Times have changed. The cost of...

  
• 05.20.2016

  Richard Banfield - Your Product Idea is Great, But Who Cares? Live!

  Products and service designers deal with complex design problems in equally complex markets. It’s hard to know which solutions are winners and which ones will fail. Fortunately, you can use simple design insights from biology to eliminate doubt and risk,...

  
• 05.20.2016

  Richard Banfield – Your Product Idea is Great, But Who Cares? Live!

  Products and service designers deal with complex design problems in equally complex markets. It’s hard to know which solutions are winners and which ones will fail. Fortunately, you can use simple design insights from biology to eliminate doubt and risk,...

  
• 03.18.2016

  It’s Safe to Say, I Don’t Know - UX Immersion: Interactions Podcast

  Corporate life expects us to be experts, to know the answer to every question. We make “requirements”, which turn out to really be assumptions, but because we never call them assumptions, we never go about testing them. This is as...

  
• 03.18.2016

  It’s Safe to Say, I Don’t Know – UX Immersion: Interactions Podcast

  Corporate life expects us to be experts, to know the answer to every question. We make “requirements”, which turn out to really be assumptions, but because we never call them assumptions, we never go about testing them. This is as...

  
• 02.23.2016

  A Story Told About Story Listening - UX Immersion: Interactions Podcast

  Storytelling is a powerful way to measure our understanding of our users and their experiences. But unfortunately, we don't always get the story right. User experience rests more on listening to what the users want to tell us rather than...

  
• 02.23.2016

  A Story Told About Story Listening – UX Immersion: Interactions Podcast

  Storytelling is a powerful way to measure our understanding of our users and their experiences. But unfortunately, we don't always get the story right. User experience rests more on listening to what the users want to tell us rather than...

  
• 02.12.2016

  The Candidate Experience Is the Customer Experience

  The challenges we have ahead require top talent to execute. Design leaders, who could lead our organizations to new heights, are a rare gem to find and recruit. A designed approach to hiring will change the caliber of your team....

  
• 02.05.2016

  “Organizational Becoming” Made Practical

  Creating a culture of design is a special case of “organizational becoming,” touching teams, processes, and the delicate and difficult areas of culture and identity. Few of us feel equipped for such work. But “social technologies” are appearing to help...

  
• 01.29.2016

  Building a Design Studio Culture within IBM

  Adam Cutler explains how his team has built up the IBM Design organization, delivered a new design system, and created studios all over the world to tackle the world’s toughest enterprise user experience challenges.

  
• 01.22.2016

  Government’s Design Lessons

  Dana Chisnell and Dean Logan discuss the unique challenges of bringing UX into the government sector and how some things they learned can benefit the private sector.

  
• 01.21.2016

  Adding New Features Can Literally be a Game Changer - UX Immersion Podcast

  When your user gets value from your design, they’ll likely make using it into a habit. They’ll keep coming back, forming more habits as they continue to get results. When we add new features, we often force them to break the...

  
• 01.21.2016

  Adding New Features Can Literally be a Game Changer – UX Immersion Podcast

  When we add new features, we often force them to break the habits they’ve carefully formed. That’s what makes our users upset when we change the design unexpectedly. Their old habits no longer deliver the value they once did, and...

  
• 01.15.2016

  Infusing MasterCard with UX

  Karen Pascoe provides an example of what sweeping corporate change can look like when a company like MasterCard puts creativity, innovation, and its users at the top of its priority list.

  
• 01.08.2016

  Designing a Global UX

  Gina Villavicencio and James Nixon discuss Marriott’s efforts in ensuring their brand isn’t lost across cultures, and how the organization is shifting to a more global perspective and locale-specific user research.

  
• 01.05.2016

  Navigation: Oh, The Places You Were Trying to Go - UX Immersion Podcast

  There’s a saying that you can’t know where you are going unless you know where you come from. Designing navigation for enterprise applications is a journey unto itself. One that UX Immersion speaker, Hagan Rivers is quite familiar with. In this...

  
• 01.05.2016

  Navigation: Oh, The Places You Were Trying to Go – UX Immersion Podcast

  [ Transcript Available ] There’s a saying that you can’t know where you are going unless you know where you come from. Designing navigation for enterprise applications is a journey unto itself. One that UX Immersion speaker, Hagan Rivers is...

  
• 01.01.2016

  Reinventing the PayPal.com Experience

  Bill Scott examines what it took to win buy-in from executives, bolster communication, and push boundaries as he led a remarkable transformation in Paypal’s corporate structure.

  
• 12.17.2015

  Time Traveling with Enterprise Applications - UX Immersion Podcast

  Enterprise applications are massive, often unwieldy pieces of software. You get a sense they were never truly improved or updated, they just had a continuous string of features tacked on until it got to the point where they are almost...

  
• 12.17.2015

  Time Traveling with Enterprise Applications – UX Immersion Podcast

  Enterprise applications are massive, often unwieldy pieces of software. You get a sense they were never truly improved or updated, they just had a continuous string of features tacked on until it got to the point where they are almost...

  
• 12.07.2015

  Infusing Design Into Our Organizations

  Organizations need to approach every problem and decision from a design viewpoint. Jared connects the UX Advantage themes together to form a framework for how we tackle the amazing challenges ahead of us. Using his entertaining storytelling style, Jared weaves together...

  
• 12.07.2015

  UX Advantage: Infusing Design Into Our Organizations

  Organizations need to approach every problem and decision from a design viewpoint. Jared connects the UX Advantage themes together to form a framework for how we tackle the amazing challenges ahead of us.

  
• 09.11.2015

  Erika Hall - Cultivating Shared Understanding from Collaborative User Research

  Traditionally, user research has taken on more of a scientific identity. You would do usability testing and research, take a ton of notes, and then compile all of your findings into a report. The effectiveness of that research depended on...