A life-long humanitarian, Matthias Schmale has borne witness to a number of seismic moments in world history. Currently United Nations Resident and Humanitarian Coordinator in Ukraine, he is overseeing efforts to help Ukrainians prepare for a fourth winter at war.

"The longer this lasts, the more the resilience will go down, the more the psychological damage will take hold [...] There are nights where I lie in bed thinking, why can't this nightmare for civilians end?"

Ukrainians have endured four years of hellish conflict that continues to devastate civilian lives and infrastructure, leaving 36 percent of the population in need of aid. In this episode, Matthias Schmale looks back on a long career of humanitarian service, reflects on the deep scars of war and explains why daily life in Kiev can be both heaven and hell.