Luke Peters is the CEO of NewAir, according to Inc magazine one of the fastest growing privately held eCommerce businesses in America. Selling all sorts of heating and cooling appliances to consumers they’ve recently shifted their sales focus to encompass selling via Walmart, Amazon, Home Depot, Wayfair and more. Luke’s grown Newair from a side hustle run from his garage to an 8 figure turnover employing over 50 people – we’re going to have plenty to talk about!

This podcast uses the following third-party services for analysis: 

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

Using your products to market your website with Luke Peters from Newair

Trying to work out how to acquire more customers? 
Need to improve customer retention? 
Or just looking for some reassurance you’re on the right track? 
That’s what the eCommerce MasterPlan is here for. 
Every week we interview an e-Commerce business person (owner, manager or marketer) with a fascinating insight into successful online retailing. 
Their business might be a UK mail order retailer, an online-only store from Australia, or a brick and clicks business from the USA – but every one of them is doing something we can all learn from. 
Many of our guests are using Shopify & Klaviyo, but we also have guests using Wix, Bigcommerce, Woocommerce, Omnisend and Magento. So you're sure to find an episode that directly helps YOU.

Listen for advice on what to do next, the reassurance you’re heading in the right direction and all the inspiration you need to grow your eCommerce business without losing your life in the process!

This podcast uses the following third-party services for analysis: 

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

Business

Investing

Careers

Management & Marketing

Business News

Shopping

Marketing

Entrepreneurship

Paul Sherratt is the founder and CEO of gloveglu, a global sports brand specialises in goalkeeper products and services.  Founded in 2010, they now sell via their Shopify store, marketplaces, and wholesale. In 2023, gloveglu sold to over 80 countries, growing at 45% year on year with annual sales on track for £2.5 million in total, with 20% via the eCommerce store.    Hit PLAY to hear: Paul’s eCommerce journey Founding gloveglu Expanding the business to cover eCommerce Growing their social media presence How a lean team of 5 works for the brand Staying focused and keeping things simple 
  Key timestamps to dive straight in:  [05:58] gloveglu idea stemmed from working with Ulsport.  [09:09] Shopify technology facilitates global b2b and b2c.  [12:29] Core products produced in-house, b2b distribution.  [14:43] Gloveglu offers grippy, wash, and refresh options.  [16:49] Soccer stores upsold Glove Group products effectively.  [20:14] Considering expansion in sporting niche market focus.  [23:00] Keeping it simple and focused.  [24:14] Listen to Paul’s Top Tips!  Contact SHOPLINE >>> https://ecmp.info/shopline  Apply to join Chloe's Free eCommerce Club! >> https://ecmp.info/club Get all the links and resources we mention & join our email list at https://ecmp.infoLove the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode Q&A; on Spotify.Interested in being a Sponsor? go here: https://ecmp.info/sponsor 

This podcast uses the following third-party services for analysis: 

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

gloveglu’s Winning Strategy in Mastering Wholesale, D2C, and Marketplaces for Goalkeeper Gear

Yup, we're doing another multi-guest mashup! This time we're asking SEVEN eCommerce Tech specialists for their answer to this question:   "What is your top tip for Tech Stack Optimisation in 2024?"  Tech Stack Optimisation – but what’s that??! I hear you cry.  Well, it’s how you can get more out of your tech stack – from your website to your marketing tools, to your back end systems, to the tools you use behind the scenes to keep your team organised.  Our guests are:  Rachael Jones from Studio Rotate, James Gurd of Digital Juggler and the Re:Platform Podcast, Rachel Tonner from Klevu, Deepak Anand of SHOPLINE, İrem Işık from Storyly, Jodie Guichard of Brightpearl by Sage, And Chris McCarthy-Stott from PushON. 
Plus! You'll also hear the thoughts of our host Chloe Thomas.   Tune into this expert mash-up episode as we find out how to get more out of your tech stack this 2024 and save costs, save time, speed up project delivery and improvements. PLUS, improve customer experience for better customer retention and higher margins.  Find all the notes at https://ecmp.info/485 Contact SHOPLINE >>> https://ecmp.info/shopline  Apply to join Chloe's Free eCommerce Club! >> https://ecmp.info/club Get all the links and resources we mention & join our email list at https://ecmp.infoLove the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode Q&A; on Spotify.Interested in being a Sponsor? go here: https://ecmp.info/sponsor  Checkout the Upflip Podcast https://ecmp.info/upflip

This podcast uses the following third-party services for analysis: 

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

7 Top Tips for Tech Stack Optimisation in 2024

Kate Doran is the founder of Flotsam Flo. An upcycled accessories brand founded in 2021 who create products from waste that cannot easily be recycled, or is impossible to recycle.  Selling via the Shopify site, taking bespoke and corporate orders and recently diversifying into workshops. They’ve even got 14 bins located around Cornwall to collect their raw materials.    Hit PLAY to hear: Kate’s eCommerce journey and inspiration The founding of Flotsam Flo How community engagement and sustainability intersect Expanding beyond eCommerce 
  Key timestamps to dive straight in:  [04:00] Graphic design degree taught to see differently.  [06:19] Seizing opportunities after brain hemorrhage realization.  [09:29] Upcycling items into new products with purpose.  [15:18] Reusing waste for sustainable gifts and workshops.  [16:11] Teaching sewing, reducing plastic waste, empowering others.  [19:42] Kate’s Top Tips!  Contact SHOPLINE >>> https://ecmp.info/shopline  Apply to join Chloe's Free eCommerce Club! >> https://ecmp.info/club Get all the links and resources we mention & join our email list at https://ecmp.infoLove the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode Q&A; on Spotify.Interested in being a Sponsor? go here: https://ecmp.info/sponsor 

This podcast uses the following third-party services for analysis: 

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

How Circular Fashion Accessories Brand Flotsam Flo are growing sales with Creativity & Community

Sarah Whale is a B Leader (that’s someone certified to help other businesses become B Corps) and founder of Profit Impact where she helps many businesses create a thriving future.  She's joining us to discuss the BEST bit about being a B Corp - the long term impact it has on your business performance.  Hit PLAY to hear: Sarah’s B Corp journey Why businesses need to work on continuous improvement  What B Corp recertification entails Post-certification work for businesses The importance of governance and stakeholder engagement 
  Key timestamps to dive straight in:  [04:54] B Corp recertification includes review and reverification.  [07:49] Evolving standards, global changes call for action.  [10:19] Annual report publication focused on people, planet, profit.  [13:34] Rethinking business purpose and choices for impact.  [16:52] Emphasizing governance as essential for business success.  [19:36] Sarah’s Top Tips!  Find the notes here: https://ecmp.info/483 Contact SHOPLINE >>> https://ecmp.info/shopline  Find the tech to solve your challenges at eCommerce Tech >> https://ecmp.info/tech Get all the links and resources we mention & join our email list at https://ecmp.infoLove the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode Q&A; on Spotify.Interested in being a Sponsor? go here: https://ecmp.info/sponsor 

This podcast uses the following third-party services for analysis: 

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

How to use the B Corp Certification Journey to build a platform for Growth with Sarah Whale

Josh Pitman is the Managing Director at Priory Direct, purveyors of Planet Friendly packaging, and certified B Corp.  Founded in 2006, Priory Direct is the eCommerce side of the Priory Business Group. Running sales via their bespoke website, and customer service team, they now supply over 21,000 UK businesses.    Hit PLAY to hear: How customer feedback became a catalyst for change at Priory Direct Why they run sustainability and purpose-driven business The significance of becoming a B Corp and its impact Their charity rewards program The market shift towards sustainability 
  Key timestamps to dive straight in:  [02:44] Josh’s eCommerce journey.  [05:49] Transition from eager marketing to validated sustainability.  [07:24] Successful B Corp certification, achieved with pride.  [09:51] Sustainability means people, planet, and profit.  [14:29] Packaging efficiency saves money and promotes sustainability.  [17:49] New job titles reflect changing stakeholder needs.  [19:25] eCommerce brands struggle with physical world impact.  [20:47] Josh’s Top Tips!  Find our notes at https://ecmp.info/482 Contact SHOPLINE >>> https://ecmp.info/shopline  Book your Super Payments Demo >>> https://ecmp.info/super Get all the links and resources we mention & join our email list at https://ecmp.infoLove the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode Q&A; on Spotify.Interested in being a Sponsor? go here: https://ecmp.info/sponsor Checkout the Upflip Podcast https://ecmp.info/upflip

This podcast uses the following third-party services for analysis: 

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

Using your products to market your website with Luke Peters from Newair

Download our free app to listen on your phone