UXLx: User Experience Lisbon

Interaction Designers vs Algorithms

Speaker: Giles Colborne In this talk we’ll look what algorithms are good for, and where they fall down. It’ll discuss what it means to design a service using algorithms and the skills you’ll need to develop and adapt if you’re to...

How We Talk and How Machines Listen

The Structure of Discourse in Human-Computer InteractionSpeaker: Abi JonesAbi Jones compares human-to-human and human-computer conversation and interaction, introducing you to the conversational machines in your life and those to come. Learn what makes for great human-computer speech interaction from the...

Creating Consistent Experiences With Design Principles

Speaker: Adam Connor By understanding what principles are and where they come from we can move beyond the lists of best practices and heuristics we’re all familiar with and create unique, consistent experiences. Inconsistency is one of the most common points of...

The Invisible Problem with Fairy Tale Experiences

Speaker: Per Axbom Adopting techniques from behavioral sciences we are, as UX practitioners, becoming ever better at nudging users to perform the tasks we want them to perform. But when we remove all barriers and deliver the fairy-tale experience of requiring...

Designing to Learn

Speaker: Melissa Perri Over the past few years there’s been a push in the product development world to “make products that people love”. A great User Experience is now essential to creating a successful product. While many companies focus on having...

The Emerging Global Web

Speaker: Stephanie Rieger In this presentation we explore some of the fascinating and innovative services that are re-shaping the internet at the hands of consumers in emerging economies. Driven by mobile, the power of personal relationships, and the breakneck pace of...

Calm Technology and Wearable Computing

Speaker: Amber Case In this presentation, Geoloqi co-founder Amber Case will take you on a journey through the history of calm technology, wearable computing, and how developers and designers can make apps “ambient” and inspire delight instead of constant interaction. This talk...

Co-Create: Creating Better Together

Speaker: Denise Jacobs Despite the prevalent mythology of the lone creative genius, many of the most innovative contributions spring from the creative chemistry of a group and the blending of everyone’s ideas and concepts. How can we best leverage this collective...

Magical UX and the Internet of Things

Josh Clark What if this thing was magic? The web is touching everyday objects now, and designing for the internet of things means blessing everyday objects, places, even people with extraordinary abilities—requiring designers, too, to break with the ordinary. Designing for...

3 Strategies for Behavior Change

Stephen Wendel Do your users fail to engage with your app, or don't follow through on their goals? Steve Wendel, the Principal Scientist at HelloWallet and author of Designing for Behavior Change, will present the three main strategies you can use...

Designing with Linked Data

Mike Atherton This is not your usual UX talk. It’s a little about information architecture, a bit about content strategy, but mostly it’s about how we can use information floating around the web to build content-rich products, and how we should...

Separation Anxiety: Taking Messenger from a Feature to a Standalone App

Marissa Phillips About a year ago, most people didn’t know that Facebook had a separate app for messaging, and Messenger didn’t offer much that you couldn’t already get from the Facebook app. Since then, Messenger was completely redesigned, and it’s now...

Information Architecture for Everybody

Abby Covert What does a restaurant menu, a business to business sales process and an eCommerce website have in common? All of these things involve structuring information for an audience to understand. And while the audience and context may change, the...

Atomic Design

Brad Frost Our interfaces are going more places than ever before, so it's essential to break UIs into their atomic elements in order for us create smart, scalable, maintainable designs. This session will introduce atomic design, a methodology for creating robust...

Content strategy for slow experiences

Speaker:Margot BloomsteinOnline experiences can be fast, efficient, easy, orderly—and sometimes, that’s all wrong! Users click confirm too soon, miss important details, or don’t find content that aids conversion. In short, efficient isn’t always effective. Not all experiences need to be...

Wayfindr: Independent Travel for the Blind

Umesh Pandya "Investigate what it would be like for a young vision impaired person, to travel London’s transport network in the near future.” In this lightning talk, Umesh Pandya will share the story behind Wayfindr and how ustwo and the Royal London Society...

Words as Material

Speaker: Nicole FentonWords shape our ideas, how we see the world, and how we relate to each other. In this session, Nicole will talk about writing—an often invisible partner and material in the design process. You’ll learn how to communicate...

The Art of Deception

Speaker: Stephen Hay There's a fine line between persuasion and deception. On the web, that line is frequently crossed. Sometimes purposefully, sometimes unwittingly. The best way to avoid falling prey to those attempting to deceive (or accidentally becoming the deceiver) is...

Building Innovation in Real Time

Speaker: Josh Seiden Imagine you have a limited budget, a disruptive idea for a social-networking product, and a short timeline to get your vision built and launched. How do you know if your idea will work, without burning through all your...

Are we Architecting the Information Age?

Speaker:Lisa WelchmanIf this is the information age, what special role do information and user experience architects and play? The rise of industrial aged forced changes in supply chain management for physical goods. What changes do we need...

UX Strategy Means Business

Speaker: Jared Spool We are in an age where poor user experiences become the focus of nationwide attention. One doesn’t need to look beyond recent catastrophes, such as Apple’s iOS6 Maps, Healthcare.gov, and the demise of Blackberry’s smartphone to see the...

Citizen Experience Design and You!

Speaker: Jess McMullinMany governments are dealing with today’s challenges using tools from the last century. UX design (and designers) can help meet those challenges and make a difference in our communities, in our nations, and in the daily lives of...

(Re)framing - The first step towards innovative ideas

Speaker: Steve Baty The questions we ask ourselves at the idea generation stage of design play a critical role in the nature of the ideas generated. Bold questions beget bold ideas; and incrementalism begins in the same way. In this talk we...

History of the Button

Speaker: Bill DeRouchey The most significant things are often hidden in plain sight. In the world of design and technology, it’s the button. Let’s take a 100 year tour of the history of the button to see how it’s changed how...

The Mechanics of Magic

Speaker: Christina Wodtke The web world thinks of game design as the next silver bullet, and companies are slapping badges and progress bars over every annoying thing they wish users to do. But as users tire of everything looking like a...

Adaptive Input

Speaker: Jason Grigsby Windows 8. Chromebook Pixel. Ubuntu Phone. These devices shatter another consensual hallucination that we web developers have bought into: mobile = touch and desktop = keyboard and mouse. We have tablets with keyboards; laptops that become tablets; laptops with...

Things I've learned from leading UX Designers

Speaker: Russ UngerI’ve worked for a lot of idiot managers in my career. And then, one day, after I had become a manager, it dawned on me: Now I’m the idiot! You see, most of my career has been an...

How Designers Can Build a New World

Startups; coworking; traction; lean everything. Traditional forms of work are breaking down and reforming into new models, and entrepreneurs carry the torch of change. At the same time, the UX field has matured and become more stable and specialized, often...

How Designers Destroyed the World

Speaker: Mike Monteiro Designers have a responsibility, not only to themselves and to their clients, but also to the wider world. We are designers because we love to create, but creation without responsibility breeds destruction. Every day, designers all over the...

Mobile to the Future

When something new comes along, it’s common for us to react with what we already know. Radio programming on TV, print design on web pages, and now web page design on mobile devices. But every medium ultimately needs unique thinking...

Learning to See

Speaker: Oliver ReichensteinLearning to design is, first of all, learning to see. Designers see more, and more precisely. This is a blessing and a curse — once we have learned to see design, both good and bad, we cannot un-see....

Big Data UX

Speaker: Aarron WalterBig data is helping many industries discover new insights creating smarter companies, and now it’s empowering UX practitioners to see patterns in mountains of data. Customer feedback, trends in support issues, analytics, usability test notes, customer interview transcripts,...

Designing for Delight: How to create products people love

What is it that delights users? And how can you measure the return on investment of creating interfaces that make users smile? I’ve interviewed experts and users and come up with some surprising findings that will help you plan and...

The Mobile Content Mandate

Speaker: Karen McGrane You don’t get to decide which device people use to access your content: they do. By 2015, more people will access the internet via mobile devices than on traditional computers. In the US today, nearly one-third of people...

Beyond Usable: Mapping Emotion to Experience

Speaker: Kelly GotoAddiction or devotion? The complexity of our relationships between connected experiences, devices and people is increasing. Design ethnographer Kelly Goto presents underlying emotional indicators that reveal surprising attachments to brands, products, services and devices. Gain insight into the...

Microinteractions: Design with Details

Speaker: Dan SafferThe difference between a good product and a great one are its details: the microinteractions that make up the small moments inside and around features. How do you turn on mute on your phone? How do you know...

Designing for connected homes

Speaker: Claire Rowland“Siri, did I leave the oven on?”The idea of the connected home has been around for 40 years or more, but has never taken off as a mass market proposition. But this is changing. Mainstream retailers are starting...

A Means to An End

Speaker: Jon KolkoOur material is less then 25 years old. HTML was invented in 1990, and most of us have enjoyed building with it since. Many of us actually helped invent it, or parts of it: the HTML specification, advancements...

Ubiquitous Computing and the Emerging Digital Eco-System

Speaker: Bill BuxtonIn 1991 Mark Weiser published what is now a classic paper, The Computer for the 21st Century. In it, he laid the foundation for what has become known as Ubiquitous Computing, or UbiComp. Ironically, by having the word...

Presenting UXLx 2014

The Long Neck Versus the Long Tail

Speaker: Gerry McGovernWhy the tiny tasks in the Long Tail get in the way of the top tasks of the Long Neck—and what to do about it. All websites are made up of a series of customer tasks. Some—the top...

Lean UX: Getting Out of the Deliverables Business

Speaker: Jeff GothelfDesigners have long relied on heavy documentation to communicate their vision for products and experiences. As technology has evolved to offer more complex and intricate interactions, the deliverables we've been creating have followed suit. Ultimately though, these deliverables...

The Mobile Frontier

Speaker: Rachel HinmanMobile user experience is a new frontier. Untethered from a keyboard and mouse, this rich design space is lush with opportunity to invent new and more human ways for people to interact with information. Invention requires casting off...

Design for Engagement

Speaker: Jesse James GarrettWhether you design websites or shopping malls, hospitals or mobile phones, you're designing for people, and people want to be engaged by the products and services in their lives. But human engagement comes in many different forms,...

Journey mapping as insight tool: a healthcare case study

Speaker: Kim GoodwinIf you want a team to see the world through users' eyes, there's nothing quite as powerful as involving them in ethnographic field studies. However, teams can still struggle with translating their field experience into product features and...

Refined Design: Thinking Beyond the Device

Speaker: Derek FeatherstoneResponsive Web Design is just one of the tools we use to create better designs. In this session, we'll explore what "better" design is, and apply that in new ways as we craft interactions between people and web...

Microcopy: How to write small, deadly copy for all occasions

Speaker: Joshua PorterThe difference between a happy user and a confused one is small…many times our success using software hinges on the smallest of interactions. In this talk Joshua Porter will discuss microcopy, or the tiny bits of copy that...

Discover and act on insights about people

Speaker: Steve PortigalSome of the most effective ways of understanding what customers want or need – going out and talking to them – are surprisingly indirect. Insights produced by these methods impact two facets of innovation: first as information that...

Presenting UXLx 2013

The Architecture of Understanding

Speaker: Peter MorvillePeter Morville's User Experience Honeycomb, one of the most popular visuals in our discipline, encourages us to go beyond usability by creating products and services that are also useful, desirable, findable, accessible, and credible.Now, for the first time,...