EPISODE NOTES

• The concept of information asymmetry between patients and providers
• Why clinical expertise isn’t enough without emotional intelligence
• How health literacy and “teach-back” transform patient outcomes
• Why the guide, not the hero, plays the most important role in patient care
• How healthcare can marry evidence-based decisions with patient values
• When too many options become overwhelming—and how to simplify decision-making
• Building systems of collaboration instead of clinical control
• Tools for aligning patient needs with long-term outcomes
• A model for care where understanding is as important as intervention