48: What To Do When A Team Member Cries

Have you ever had a team member burst into tears at work? When this happens, it can be difficult to know how to react and what to say. You might feel uncomfortable and understandably so. People get upset at work for a variety of reasons. They might be going through a challenging time at home, such as an illness in the family or divorce. But, more often than not, tears at work happen when a team member loses control of their emotions following negative feedback, a failed project or confrontation with a fellow team member. As the CEO of the business, it’s likely that the upset team member (and everyone else in the room) will look to you for a resolution. This puts you in a tough position because you don’t want to make the situation worse. But, you also don’t want to have to hold back for fear the tears may flow again. If you ever find yourself in a similar position, have a listen to this episode of the podcast, where Shelli shares the top three things you can do when a team member cries at work. Knowing how to handle a potentially uncomfortable and awkward situation like this will help you prepare for the next time someone in your team gets emotional at work. In this episode, you’ll discover: Why team members cry at work How to react when a team member is distraught, overwhelmed or upset Top three tips when emotions are running high Books, Tools or Events Mentioned: BizChix Live 2019 Other Links Mentioned: The BizChix Coop Facebook Group Listen to The BizChix Podcast Work with Us: One Day Mastermind GrowthChix Accelerator Program ProfitChix Mastermind CEOCHIX Mastermind Strategy Session This episode was first published at BizChix.com/syt-48. Listen to our sister podcast, BizChix, on your app or at BizChix.com. Join the BixChix Community here.