Breaking Down Your Business | Small Business | Business Owners | Entrepreneurship | Leadership

When systems go wrong...

11.26.2019 - By Jill Salzman and Brad FarrisPlay

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What’s In This Episode: Systems are great, we said. You'll love them, we said. ... except when they go wrong. "It's almost always user error." - Brad Sometimes systems can go wrong - especially where automation is concerned, says Jill. Brad has a system with an automation that's connected to a Google form and somehow, he accidentally sent the same email to the same person a couple of times. Sometimes the software changes, but you don't know. The point is - there are a million things that could go wrong. "Be more forgiving of yourself when a system goes awry." - Jill But at the end of the day, isn't maintaining your system less work than not having them at all? Brad thinks so. Plus, it never hurts to audit your systems, especially automated emails: Check that the links still work and that the flow is what you think it is. Ever had a system go wrong?  Sponsor: If you’re a manager or business owner, chances are you juggle many HR tasks and are trying to keep up with the ever-changing employment laws. HR 101 from ComplyRight is a free online training program that will give you a solid understanding of employment law so you can handle typical workplace issues like a pro. The six courses include General Legal Obligation for Employers, Recruiting and Hiring, Classifying Workers Correctly, Managing Your Employees, Preventing Workplace Harassment and Discipline and Termination. Explore ComplyRight’s free courses at www.complyright.com/courses.

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