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Where People Come First, and Millimeters Matter: Inside Modern Precision Auto Body Repair
A tiny measurement can decide whether your airbag fires on time. That’s the line that stayed with us as we sat down with Megan Mueller of Ozzie's Body Shop, a Loveland institution that’s been restoring vehicles—and trust—since 1967. What starts as a neighborhood story quickly opens into a masterclass on modern collision repair, from high-strength steel and aluminum to carbon fiber, ADAS calibration, and the precise steps that bring a car back to safe operation instead of just looking good.
Megan walks us through Ozzie’s evolution from a family-run garage to certified collision care for northern Colorado drivers. We dig into how structural design, mixed-metal construction, and sensor placement mean that millimeters truly matter, especially for airbag timing and driver assistance systems. She explains why the right equipment, OEM repair procedures, and ongoing technician training aren’t extras—they’re essential—and how thorough documentation and calibrations protect owners on the road and at the negotiation table.
We also unpack the tricky world of insurance recommendations. Some carriers still prioritize quality, but cost-driven networks can steer work toward shops that skip the tools, training, or calibrations required by today’s vehicles. Megan’s advice is blunt and empowering: you choose the repair shop, not your insurer. Ask about OEM procedures, calibration capability, technician education, and measurement reports. If a shop can’t show their process and proof, keep looking.
Beyond the bays, Megan leads the Mountain States Collision Repair Association, advocating for higher standards across Colorado and Utah. Her north star never wavers: serve the vehicle owner first. When a repaired car leaves the shop and a family climbs in, the structure, sensors, and restraint systems must work as designed. That’s the promise Ozzie’s works to keep.
If this conversation helped you see collision repair in a new light, follow the show, share it with a neighbor, and leave a quick review. Your support helps more drivers find the knowledge—and the shops—that put safety first.
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By Nick GeorgeA tiny measurement can decide whether your airbag fires on time. That’s the line that stayed with us as we sat down with Megan Mueller of Ozzie's Body Shop, a Loveland institution that’s been restoring vehicles—and trust—since 1967. What starts as a neighborhood story quickly opens into a masterclass on modern collision repair, from high-strength steel and aluminum to carbon fiber, ADAS calibration, and the precise steps that bring a car back to safe operation instead of just looking good.
Megan walks us through Ozzie’s evolution from a family-run garage to certified collision care for northern Colorado drivers. We dig into how structural design, mixed-metal construction, and sensor placement mean that millimeters truly matter, especially for airbag timing and driver assistance systems. She explains why the right equipment, OEM repair procedures, and ongoing technician training aren’t extras—they’re essential—and how thorough documentation and calibrations protect owners on the road and at the negotiation table.
We also unpack the tricky world of insurance recommendations. Some carriers still prioritize quality, but cost-driven networks can steer work toward shops that skip the tools, training, or calibrations required by today’s vehicles. Megan’s advice is blunt and empowering: you choose the repair shop, not your insurer. Ask about OEM procedures, calibration capability, technician education, and measurement reports. If a shop can’t show their process and proof, keep looking.
Beyond the bays, Megan leads the Mountain States Collision Repair Association, advocating for higher standards across Colorado and Utah. Her north star never wavers: serve the vehicle owner first. When a repaired car leaves the shop and a family climbs in, the structure, sensors, and restraint systems must work as designed. That’s the promise Ozzie’s works to keep.
If this conversation helped you see collision repair in a new light, follow the show, share it with a neighbor, and leave a quick review. Your support helps more drivers find the knowledge—and the shops—that put safety first.