Lucas and Kyle talk about why T.Rex Arms puts such a priority on customer service, how we built our CS department, and a few lessons we've learned over the years. 

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Video Link: https://youtu.be/1WpsLS6TYfw

Why Customer Service Matters

The official podcast of T.REX ARMS. Weekly thoughts and conversations between various team members discussing equipment, training, history, politics, and of course, the behind-the-scenes stuff regarding the business and technology of developing and making tactical gear. Produced by Isaac Botkin.

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 Mike Shelby is a former intelligence analyst who joins us to talk about community networking and preparedness. His company Forward Observer (forwardobserver.com/) publishes reports, builds networks, and offers training. 

Check out his book on how to do and Area Study, and hear his thoughts on how to get started where you live. 




Building Community and Networks with Mike Shelby

The Drone Wars videos that we've been posting on the T.Rex Labs channel are valuable explorations of technology meeting combat, but there are certain things that we cannot show or talk about under Google's content rules. Those conversations will come here, to this podcast. Today we look closer at Ukraine's cheap suicide drones and what they mean in the context of just war theory, and the future of war in general.

The grim and terrible videos of explosive attacks on defenseless footsoldiers might be verboten on Youtube, but they raise a number of questions. Is technology neutral, or are some weapons too dangerous to go unbanned by authorities? Do FPV drones represent a completely novel groundbreaking type of combat, or merely a new look at the old face of war?




Drone Wars 4.5 - Too Hot for YouTube

A few months ago, the investigative news magazine Mother Jones turned its sights on T.Rex Arms and published an exposé on this Tennessee holster company. Was it a searing hit piece, or a thoughtful affirmation of our core values? Well, thanks to the high level of political division today, it can be both!www.motherjones.com/politics/2024/03/t-rex-arms-hardline-christian-nationalism-lucas-botkin/ How T.Rex Arms got Started: https://youtu.be/AU6iCA60Iyg 





Mother Jones Exposes T.Rex Arms!

There are three grave threats to firearm freedoms: giant unaccountable government agencies, ignorant and emotionally-driven laws, and bad enforcement policies. Sometimes the stars align and you see perfect examples of all three pop up in a single weekend.  

Today we will look at the Department of Justice's brand new National Extreme Risk Protection Order Resource Center (NERPORC for short), the even more hilariously named Destroy Zombie Guns Act, and the tragic ATF raid on the home of Bryan Malinowski. 




New Agencies, Zombie Guns, and ATF Raids - Triple Threat!

Isaac Botkin and Michael McMartin sit down to talk about The Pub Club, a T.Rex Arms book club that reads military field manuals, and why a return to basic combat skills is need. In addition to fleshing out the "Citizen's Defense Industry," The conversation includes infantry roles, innovation, the future of T.Rex nylon gear, and the Band of Brothers Cinematic Universe. 

And as promised, here is a link to the first Marine Corp publication that we are reading: 
https://www.marines.mil/News/Publications/MCPEL/Electronic-Library-Display/Article/2472229/mcrp-3-10a4/ 





Why Customer Service Matters

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