WPcast.fm - The Professional WordPress Podcast

Why Reputation Matters – WPCAST033

01.21.2015 - By David Hehenberger and Doug YuenPlay

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In this episode, we discuss the importance of reputation in business. We noticed that a high percentage of our own software purchases are driving by reputation and/or referrals.

The Changelog

* Doug: New approach – website in a day, website in a week at EfficientWP.

The Core

* The importance of reputation

* Leads to word of mouth.

* Using or buying products from people we know/follow and trust without much hesitation (Rob Walling, Pippin Williamson, Brian Casel, etc.)

* Taking advice from those people more seriously than from others

* Building reputation – tactics

* Quality content – blog, podcast, etc. that isn’t just created for the sake of creating content

* Direct interaction – comments, emails, phone/Skype, meeting in person, intelligent forum discussions

* Attending and speaking at WordCamps, conferences

* “good” products – plugins, info products, etc. both free and paid

* Losing reputation

* Poor products, poor support

* Hearing stories about (unnamed) people we know getting burned on deals

* How to show references/recommendations: testimonials, LinkedIn, case studies

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