Takeaways:

4:30 - Talking to new people coming in

7:20 - Employee seeing it good only for the owner and not for them (motivating for self interest)

13:00 - How do you provide a different perspective on the same old information

17:15 - Brainstorming together (Leadership team)

19:00 - How do you get someone from knowing to doing it

22:30 - Show Me! (Ask them to demonstrate something so that staff can improve)

Quotes:

“Do you want to be heard or do you want the results?” (Doug Campbell)(5:15)

“Utilize other people on your staff to help communicate.” (Jason Everett) (16:45)

“Your way is boring and dry” (Jason Everett)(17:50)

“Help find your staff motivation and build that bridge for them.” (Doug Campbell)(19:30)

“Ask them to show you so that you can see the gaps and improve on it.” (Jason Everett)(22:30)

“Stop telling them and have them show you!” (Jason Everett)(24:00)

Links Mentioned:

Website: https://highperformancesalon.com

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