Matt Dixon is the bestselling author of The Challenger Sale, The Effortless Experience, The Challenger Customer and The JOLT Effect -- four books that are absolute must-reads in the field of customer experience. He joins us for a talk about everything from the number one mistake companies make with their customer experience to the future of the industry.

Matt Dixon is the bestselling author of The Challenger Sale, The Effortless Experience, The Challenger Customer and The JOLT Effect -- four books that are absolute must-reads in the field of customer experience. He joins us for a talk about everything from the number one mistake companies make with their customer experience to the future of the industry.

Why Your Company Should Prioritize Simplicity Over Everything Else, with WSJ Bestseller Matt Dixon

What’s the secret to creating loyal customer relationships that last? 

Customer Friendship™ Conversations by Dixa brings you the latest trends, tools and insights for delivering customer service ‘as it’s meant to be’. In each episode, host Ciaran Nolan sits down with a customer service ‘hero’ revealing their story and tips for building long-lasting bonds with their customers. If you’re a business owner, a customer service pro, or just someone who’s curious about the world of customer experience you’re in the right place. 

Why not join in the conversation and become part of the Customer Friendship™ community today?

Visit <a href="https://www.dixa.com/" target="_blank">Dixa.com</a> to learn more.

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What’s the secret to creating loyal customer relationships that last? Customer Friendship™ Conversations by Dixa brings you the latest trends, tools and insights for delivering customer service ‘as it’s meant to be’. In each episode, host Ciaran Nolan sits down with a customer service ‘hero’ revealing their story and tips for building long-lasting bonds with their customers. If you’re a business owner, a customer service pro, or just someone who’s curious about the world of customer experience you’re in the right place. Why not join in the conversation and become part of the Customer Friendship™ community today? Visit Dixa.com to learn more.

What’s the secret to creating loyal customer relationships that last?&nbsp;

Customer Friendship™ Conversations by Dixa brings you the latest trends, tools and insights for delivering customer service ‘as it’s meant to be’.&nbsp;In each episode, host Ciaran Nolan sits down with a customer service ‘hero’ revealing their story and tips for building long-lasting bonds with their customers. If you’re a business owner, a customer service pro, or just someone who’s curious about the world of customer experience you’re in the right place.&nbsp;

Why not join in the conversation and become part of the Customer Friendship™ community today?

Visit <a href="https://www.dixa.com/" rel="noopener noreferrer">Dixa.com</a> to learn more.

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Why Your Company Should Prioritize Simplicity Over Everything Else, with WSJ Bestseller Matt Dixon

Why Your Company Should Prioritize Simplicity Over Everything Else, with WSJ Bestseller Matt Dixon